Universal Associate I (Teller / New Accounts) - Full-time with Benefits
Work for one of the nation's top community banks! Our goal is to support the growth of the communities we serve. We have a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work.
Job Responsibilities
- Provide timely and courteous customer service.
- Process customer transactions in a professional, accurate, and efficient manner.
- Exemplify FCCB's standard of delivering exceptional customer service every time.
- Assess customer's financial needs and suggest Bank services and products.
- Actively participate in and promote the Bank's sales culture and referral programs.
- Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
- Follow proper procedures and complete tasks in compliance with banking regulations.
- Identify customer needs and develop solutions to exceed customer goals and expectations.
- Constructively interact with co-workers.
Job Skills and Qualifications Required
Ability to use Microsoft Office Suite and related program software.Ability to quickly learn position-related software.Ability to effectively use general office equipment.One year customer service and cash handling experience. (preferred)High school diploma or equivalent educational experience. (preferred)Hours
Will average approximately 37-38 per week and will include working some Saturday mornings. This position is budgeted for 2,007 hours per year.
Benefits
Comprehensive benefit package to include :
Health, dental, and vision benefits401K w / company matchPaid time off; paid holidaysGroup and voluntary life insurance and disability insuranceAFLAC supplemental plansEmployee Assistance ProgramFirst Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.