Multi-Unit Team Leader Hrly

Overview

Join to apply for the Multi-Unit Team Leader Hrly role at H&R Block

Our Company : At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business with a long-term transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day

Joining us as a Multi-Unit Team Leader , you'll provide leadership over three H&R Block tax offices. You'll lead customer-centric teams to accelerate seasonal tax business. You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season, transitioning to full-time from January to April with evening and weekend hours as needed. This role is in-person and not remote.

Responsibilities

• Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
• Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
• Assist DGM in recruiting and interviewing candidates for tax office associate positions
• Conduct timely performance reviews and address performance concerns with support from the Associate Relations Center
• Build an engaging team environment across all offices through training and coaching
• Lead daily team meetings and communicate essential information to tax office associates
• Create associate work schedules across all offices and ensure accurate timekeeping and labor management
• Travel between offices as required
• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment

Your Expertise

Why work for us

We invest in our people and offer benefits to support health, wellbeing, and financial wellness. Benefit highlights include :

EEO and Community

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Information

The pay range listed is $15.00 - $40.00 per hour. Local minimum wage laws apply. Pay decisions depend on experience, education, skills, performance, and geographic location. Eligible associates may participate in incentive plans and benefits described above.

Job Details

For reference, other roles and postings are listed for context (not part of this role specification).

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