Talent.com
Shift Leader
Shift LeaderDunkin' • Fort Ann, NY, US
Shift Leader

Shift Leader

Dunkin' • Fort Ann, NY, US
1 day ago
Job type
  • Full-time
Job description

Shift Leaders

We are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities : Team Environment :

  • Support a respectful team environment
  • Communicate shift priorities, goals and results with team members
  • Support the training of crew members as requested
  • Provide coaching and feedback to crew members

Operational Excellence :

  • Create and maintain a guest first culture in the restaurant
  • Resolve guest issues
  • Ensure Brand standards, recipes, and systems are executed
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
  • Profitability :

  • Drive sales goals and results
  • Execute restaurant standards and marketing initiatives
  • Manage cash over / short during shift
  • Ensure all products are prepared according to Brand standards
  • Skills and Qualifications :

  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Math and writing skills
  • Basic computer skills
  • At least 18 years of age (where applicable)
  • High School diploma or equivalent, preferred
  • Competencies : Great Focus :

  • Understands and exceeds guest expectations, needs and requirements
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Passion for :

  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his / her role relates to others
  • Problem Solving and Decision Making :

  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Interpersonal Relationships & Influence :

  • Develops and maintains relationships with team members
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts, and the first of many franchises was licensed in 1955. Since then, Dunkin' has grown into the world's leading baked goods and coffee chain, serving over 3 million customers daily. Dunkin' sells 52 varieties of donuts, dozens of coffee beverages, and an array of bagels, breakfast sandwiches, and other baked goods.

    We are a locally owned and operated Dunkin' franchise across New York and Vermont. Our team members enjoy a fast-paced, customer-focused environment and the opportunity to serve our loyal community every day.

    You are applying for employment with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your employer. Franchisees are independent business owners who establish their own wage and benefit programs.

    Donuts of Rutland is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, veteran status, or any other characteristic protected by law.

    We are proud to maintain a safe, drug-free workplace. Join our team and help keep America running with Dunkin'!

    Company Introduction

    Family owned and operated for more than 60 years, Donuts of Rutland operates more than 14 Dunkin Donuts franchise restaurants in Vermont and New York. We have more than 240 employees and we're growing. Come join our team!

    Create a job alert for this search

    Shift Leader • Fort Ann, NY, US

    Related jobs
    Shift Manager – Food Service Team Member

    Shift Manager – Food Service Team Member

    Taco Bell • Saratoga Springs, NY, US
    Full-time +1
    Taco Bell - Saratoga Springs is currently looking for a full time or part time Shift Manager to join our team in Saratoga Springs, NY. Shift Managers keep day to day operations running smoothly by l...Show more
    Last updated: 21 hours ago • Promoted • New!
    Shift Leader - Full Time

    Shift Leader - Full Time

    Taco Bell • Rutland, VT, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show more
    Last updated: 30+ days ago • Promoted
    Shift Manager – Urgently Hiring

    Shift Manager – Urgently Hiring

    Taco Bell • Saratoga Springs, NY, US
    Full-time +1
    Taco Bell - Saratoga Springs is currently looking for a full time or part time Shift Manager to join our team in Saratoga Springs, NY. Shift Managers keep day to day operations running smoothly by l...Show more
    Last updated: 21 hours ago • Promoted • New!
    Shift Leader

    Shift Leader

    Pizza Hut • Bennington, VT, US
    Full-time +1
    Employment Type : Part-Time or Full-Time.Are you ready to take the next step in your career and lead a team to success? American Dream Restaurants, a proud Pizza Hut franchisee, is seeking motivated...Show more
    Last updated: 30+ days ago
    Shift Leader

    Shift Leader

    Dunkin' • Hoosick Falls, NY, US
    Full-time
    Shift Leader Position At Dunkin'.We are looking for shift leaders to join our Dunkin' team! Shift leaders are responsible for coaching crew members throughout their shift to execute operational bra...Show more
    Last updated: 30+ days ago • Promoted
    Shift Lead

    Shift Lead

    Vermont Staffing • Rutland, VT, US
    Full-time
    Open and close the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.R...Show more
    Last updated: 2 days ago • Promoted
    Shift Supervisor

    Shift Supervisor

    Stewart's Shops • Saratoga Springs, NY, US
    Full-time +1
    Stewart's Shops is a fast growing convenience store chain in New York and Vermont with friendly store associates and great customers! We are looking for shift leaders with flexible schedules to pro...Show more
    Last updated: 30+ days ago • Promoted
    Shift Manager

    Shift Manager

    Burger King • Rutland, VT, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a SHIFT SUPERVISOR do?. Operates the restaurant in the absence of a Manager.Inspires...Show more
    Last updated: 30+ days ago
    Shift Leader - Full Time

    Shift Leader - Full Time

    Vermont Staffing • Rutland, VT, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show more
    Last updated: 2 days ago • Promoted
    Experienced Shift Managers

    Experienced Shift Managers

    Vermont Staffing • Manchester Center, VT, US
    Full-time
    By joining our team you will be joining a team where the owners, director of operations, area supervisors and general managers all began as crew!!! We provide the tools and resources for you to gro...Show more
    Last updated: 3 days ago • Promoted
    Shift Manager - NY

    Shift Manager - NY

    Burger King • Glens Falls, NY, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a SHIFT SUPERVISOR do?. Operates the restaurant in the absence of a Manager.Inspires...Show more
    Last updated: 30+ days ago
    Shift Leader - Opener / Daytime - Full Time

    Shift Leader - Opener / Daytime - Full Time

    Taco Bell • Saratoga Springs, NY, US
    Full-time
    Shift Leader - Opener / Daytime - Full Time Saratoga Springs, NY.You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. If hired, the franchisee will be your only employer.Fra...Show more
    Last updated: 30+ days ago • Promoted
    Shift Manager – Hiring Immediately

    Shift Manager – Hiring Immediately

    Taco Bell • Saratoga Springs, NY, US
    Full-time +1
    Taco Bell - Saratoga Springs is currently looking for a full time or part time Shift Manager to join our team in Saratoga Springs, NY. Shift Managers keep day to day operations running smoothly by l...Show more
    Last updated: 21 hours ago • Promoted • New!
    Shift Leader - Part Time

    Shift Leader - Part Time

    Vermont Staffing • Rutland, VT, US
    Part-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show more
    Last updated: 2 days ago • Promoted
    Shift Lead

    Shift Lead

    Walgreens • Hoosick Falls, NY, US
    Full-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show more
    Last updated: 30+ days ago • Promoted
    Shift Manager

    Shift Manager

    Pizza Hut • QUEENSBURY, NY, US
    Full-time
    Position : Pizza Hut Shift Leader.Reports to Restaurant General Manager, Assistant Restaurant General Manager –.Continue to Add to Your Leadership Skills and Take What You've Learned to the Next Lev...Show more
    Last updated: 30+ days ago
    Shift Leader - Late Night / Closer - Full Time

    Shift Leader - Late Night / Closer - Full Time

    Vermont Staffing • Rutland, VT, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show more
    Last updated: 2 days ago • Promoted
    Shift Manager – No Experience Needed

    Shift Manager – No Experience Needed

    Taco Bell • Saratoga Springs, NY, US
    Full-time +1
    Taco Bell - Saratoga Springs is currently looking for a full time or part time Shift Manager to join our team in Saratoga Springs, NY. Shift Managers keep day to day operations running smoothly by l...Show more
    Last updated: 21 hours ago • Promoted • New!