Overview
Kimley-Horn is looking for an Information Technology (IT) Analyst to join our Phoenix, Arizona (AZ) office! This is an in-office position.
Responsibilities
In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region / firm.
- Provide support on our corporate IT Helpdesk
- Install new printers / copiers / plotters and other office equipment
- Install and support enterprise applications
- Perform data maintenance and data archiving
- Assist with office moves / expansions
Qualifications
Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot / resolve problems and follow-through with internal clients.
Bachelor's Degree in Information Technology / Systems; Computer Science or related field with 0-2 years of experience ORAssociates Degree in Information Technology / Systems; Computer Science or related field with 3+ years of experienceKnowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamentalKnowledge of Windows Server 2012 / 2016 printing and file level NTFS permissionsAbility to understand Windows 10 and configure and troubleshoot PC level problemsAbility to understand basic Windows Active Directory; user accounts and security groupsStrong communication, written, and customer service skillsHigh aptitude and willingness to learn new technologiesA self-starter that can work with minimal supervision; highly organizedTravel (driving) to other offices within the region as needed