Assistant Director for Tutoring Services

Position Number : 999698

Functional Title :

Assistant Director for Tutoring Services

Position Type :

Administration - Staff

Position Eclass :

EP - EHRA 12 mo leave earning

University Information :

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit :

The mission of the Division of Student Success is to work in partnership with the University community to deliver high quality services to facilitate the recruitment, retention and graduation of a diverse student population and strive to provide service, leadership, and transitional student support for UNCG. The Division of Student Success is committed to designing, implementing, and providing the services necessary to promote student success throughout the entire student life cycle from day one to diploma. This division includes the offices of University Advising, New Student Transitions & First Year Experience, Students First Office, Academic Achievement Center, TRiO Programs, UNCG Guarantee, GEAR UP UNCG, the Communication Lab, and the Math Help Center.

Position Summary :

The University of North Carolina at Greensboro (UNCG) seeks a dedicated Assistant Director for Tutoring & Testing held within its Academic Achievement Center, an integral component of the Division of Student Success. The Assistant Director supports all UNCG students with services including tutoring, academic skills, and testing coordination. The Assistant Director will provide support to undergraduates through tutoring, academic skills sessions, and study strategy workshops. They will also manage the University Proctoring Lab (UPL) and coordinate with faculty, the Office of Accessibility Resources (OARS), and Division leadership to provide academic testing in a secure, clean, and quiet testing environment. This role involves overseeing the day-to-day operations of the UPL as well as both the physical and online Academic Achievement Center, assisting in staff training, and contributing to program development that aligns with the center’s commitment to fostering inclusive and engaging academic support for a diverse student population.

Minimum Qualifications :

• Master’s degree plus at least 3 years of higher education experience.
• Demonstrated knowledge of student success pedagogy and student-centered tutoring approaches.
• Experience in training and supervising student workers in an academic support setting.
• Demonstrated experience working with a diverse student and academic community.

Preferred Qualifications :

Recruitment Range :

Commensurate with education and experience

Org #-Department :

Acad Achievement Ctr - 10913

Job Open Date : 07 / 18 / 2025

For Best Consideration Date :

08 / 01 / 2025

Open Until Filled : Yes

FTE : 1.000

Type of Appointment :

Permanent

Number of Months per Year :

12

FLSA : Exempt

Percentage Of Time : 40%

Key Responsibility :

Center Operations and Management

Essential Tasks :

Percentage Of Time : 40%

Key Responsibility :

Staff Training and Development

Essential Tasks :

Percentage Of Time : 40%

Key Responsibility :

Assessment, Report and Continuous Improvement

Essential Tasks :

Percentage Of Time : 40%

Key Responsibility :

Outreach and Collaboration

Essential Tasks :

Physical Effort :

Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Hearing - C, Talking - F, Standing - O, Sitting - F, Walking - F

Work Environment : Inside - C