Customer Service Representative

Benefits:

• 401(k) matching
• Paid time off
• Wellness resources

FASTSIGNS Detroit is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation & Holidays
• 4% 401(k) Company Match
• Employer Contributions to a Health Savings Account (HSA)
• Employer-Paid Telehealth Access - Convenient, 24/7 virtual care for you and your family
• Ongoing Training & Growth Opportunities
• No Nights or Weekends - Monday-Friday schedule

A Successful FASTSIGNS Customer Service Representative Will:

• Greet and engage clients via phone, email, and in-person
• Understand client needs and propose signage solutions
• Prepare accurate quotes and manage job tickets through to production
• Coordinate with our design and production team to ensure jobs meet specs and deadlines
• Build strong relationships that turn one-time customers into repeat business

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.