Keyholder - Boston Seaport (Part-Time)Boston, MA

Keyholder - Boston Seaport (Part-Time)

In 2012, we set out to reinvent men's underwear. Since then, we've used the same solutions-oriented approach to reimagine a full range of menswear staplesfrom featherlight button ups, to first-of-its-kind denim. Blending timeless styles with innovative details and materials, our clothes are uniquely designed to help guys move through their day with confidence (even if they're just hangin' in their sweats). We are looking for passionate, proactive, and strategic problem-solvers to join our growing team. If that sounds like youkeep reading.

The Role

We are looking for an experienced Keyholder to join Mack Weldon's retail team (Boston Seaport location). In this role, you'll partner with the store management team to ensure consistent and efficient store operations and deliver an exceptional guest experience. This role will lead the floor by example and be proficient in product knowledge, operational procedures, and all retail systems.

What You'll Do

• Drive sales and customer experience on the floor by providing above-and-beyond customer service
• Execute store opening and closing duties
• Partner with store management team to plan, coordinate, and execute sales floor and back of house operations
• Ensure all operational, service, and staff zoning procedures are executed to company standards
• Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions
• Mentor team members by being visible and setting an example for what great customer experience and product knowledge
• Maintain general store systems and execute operational responsibilities
• Foster and support a productive employee culture in your store
• Gather feedback from customers, store team members, and via observation to report to store management team
• Support store management team in projects and initiatives

What Will Set You Up for Success

What Makes Us Special

Target pay of $19-21 / hr. This range represents the low and high end of the anticipated hourly range for this Boston-based position. The rate will depend on numerous factors such as : experience and qualifications for the role, experience level, skillset, and balancing internal equity relative to other MW employees.