Senior Manager, Fulfillment Operations (Pharmacy)

Overview

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud offering a digital concierge service for patients prescribed branded medications, with transparent low prices, free home delivery, and world-class support. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Role : Senior Manager, Fulfillment Operations (Pharmacy) – responsible for the planning and oversight of facility layout, inventory movement, supply chain coordination, and inbound / outbound logistics to ensure an exceptional patient experience with our dispensing pharmacy.

What You'll Do

• Operational Workflow Management : Work with the pharmacy operations team (pharmacists / technicians) to meet / exceed daily SLAs and cut-off times; ensure consistent, predictable operational performance.
• Oversee the physical flow of inventory and materials, including receiving, staging, storage, and support for outbound packaging workflows (excluding direct medication handling).
• Establish and maintain daily workflow processes, including station prep checklists, staging quotas, replenishment schedules, and end-of-day protocols.
• Monitor intraday throughput and fulfillment SLAs; dynamically adjust labor and employee assignments based on real-time performance data.
• Facility & Layout Optimization : Design and manage a safe, scalable, and efficient facility layout that supports high-throughput operations and reduces bottlenecks.
• Ensure smooth material flow from receiving through outbound to minimize travel time and congestion.
• Support implementation and ongoing use of automation and technology systems (e.g., barcode scanners, conveyors).
• Inventory & Supplies Management : Oversee the flow of pharmaceutical and non-pharmaceutical inventory, including forecasting, receiving, storage, and replenishment (excluding medication handling).
• Own vendor coordination, ordering, and delivery scheduling to prevent stockouts and support continuous operations.
• Lead inventory control programs, including cycle counts and reconciliation audits.
• Ensure all workstations are fully stocked with supplies through proactive staging and restocking processes.
• Team Leadership : Directly manage a team of non-clinical staff, including Fulfillment Support Associates; set daily goals, provide coaching, and ensure SOP compliance and safety standards.
• Cross-Functional Collaboration : Partner with the Pharmacist-in-Charge (PIC) to align non-clinical operations with regulated pharmacy workflows; collaborate with Facilities, IT, and Procurement.

What You Need

Why Join Us

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

Employment type

Job function

Industries

St Louis, MO

We are excited to consider you for the role if you are motivated to improve patient access to medications and thrive in a fast-growing, collaborative environment.

J-18808-Ljbffr