Principal Software Engineer (Customer Profile Test Engineering)

Your Career

Palo Alto Networks NGFW (Next Generation Firewall) group is looking for a seasoned and accomplished Customer Profile Test (CPT) engineer with experience in validating customer use cases and solutions.

You will be part of a world-class engineering team that works on various ground-breaking security (On-Prem and Cloud) technologies & use cases.

We are looking for highly motivated engineers who have intellectual curiosity love the challenge of solving complex problems with variable factors and creativity in obtaining solutions. Our organization thrives on collaborative synergy requiring engineers who excel in high-level communication and cross-functional teamwork. We seek individuals adept at aligning diverse talents towards shared objectives fostering an environment of innovation and collective achievement.

As a Principal Software Engineer in the CPT (Customer Profile Test Engineering) team you will be responsible for testing the use cases for Palo Alto Networks next-generation firewall (On-Premise and Cloud NGFW)  & Cloud Delivered Security Solutions (CDSS).

You will play a pivotal role in shaping our future direction by participating in requirements and design discussions. Your responsibilities will extend beyond the development sphere involving direct engagement with our top-tier customers account managers customer success and sales teams. This multifaceted role will require close collaboration with development and product management teams as well as key stakeholders across the organization.

In this position youll craft and execute comprehensive test plans based on customer use case requirements and design specifications. Your expertise will be crucial in designing and maintaining complex end-to-end topologies that simulate real-world deployment scenarios ensuring robust validation of our designs. This role offers a unique opportunity to influence product development while also contributing to customer satisfaction and sales initiatives.

You will drive the efficiency and reliability of our products by validating them thoroughly to understand potential risks bugs or issues providing an exemplary customer experience for our end users. You strive for the best in everything you domeaning you wont rest until the products you work on are of the highest quality. You love hunting for problems within the code seeking issues to correct and enjoy the challenge of a code-based scavenger hunt that includes testing providing feedback and identifying alternative suggestions for our products environment.

Your Impact

Design develop and validate customer focused use cases  on our next-generation security platform & cloud security services

Ownership of end to end workflow for major components of the service in its first release

Leadership opportunity to drive collaboration with internal / external cross-functional efforts to deliver best in quality software

Open Engineering environment to suggest and improve the development process for an agile team

Collaboratively work with DevOps and the Technical Support teams to troubleshoot customer issues and build better customer experiences

Interview mentor and coach new team members as part of the growing team

Qualifications : Your Experience

• Detailed understanding of modern network design implementation and troubleshooting
• Involve with analyzing testing and modeling Palo Alto Networks platforms in complex deployment scenarios
• Experience testing network security products preferably with firewalls and security services
• Experience with GNU tools and good to have experience with typical test tools from Spirent and Ixia
• Experience with Python and similar scripting language and strong ability to develop maintain and monitor automated processes is must
• Experience testing L4-L7 Network layers
• L3 network testing experience with knowledge of most common switching and routing protocols
• Excellent written and verbal communication skills are a must
• Experience with testing in a Virtualization environment including cloud platforms AWS Azure GCP etc. is plus
• Past experience with technical presentations customer interfacing and requirements interpretation is plus
• BS / MS degree with minimum 8 years of experience in the networking security industry or equivalent experience or equivalent military experience required

Additional Information :

The Team

Our engineering team is at the core of our products connected directly to the mission of preventing cyberattacks. We are constantly innovating challenging the way we and the industry think about cybersecurity. Our engineers dont shy away from building products to solve problems no one has pursued before. We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity excited by the prospect of a challenge and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales / commissioned roles) is expected to be between $147000 / YR - $200500 / YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found  here .

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple : we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at   .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship : Yes

Remote Work : No

Employment Type : Full-time

Key Skills

Continuous Integration,Docker,Jenkins,Python,System Design,Agile,C / C++,Go,Systems Engineering,Software Development,Java,Distributed Systems

Department / Functional Area : Engineering

Experience : years

Vacancy : 1