Customer Service Representative Application Intake Processor (Onsite)
Location : Canton, OH
Working Hours : 8 : 00 AM 4 : 30 PM, Monday through Friday
Hourly Pay Rate : $15.00
About the Role
We're looking for a detail-oriented Customer Service Representative Application Intake Processor to join our team in Canton. In this onsite role, you'll play a key part in ensuring a smooth application process for our customers by handling data entry, customer communication, and support tasks with accuracy and a positive attitude.
Key Responsibilities
- Application Processing : Use Microsoft Word and Excel to accurately input and manage customer application data.
- Customer Interaction : Respond to inquiries and concerns via phone and email with professionalism and care.
- Timely Communication : Ensure prompt follow-up and resolution to customer requests.
- Team Collaboration : Work closely with your team to meet service goals and maintain a supportive environment.
- Positive Attitude : Bring energy and a customer-first mindset to your daily work.
Schedule
Monday through Friday8 : 00 AM to 4 : 30 PM30-minute unpaid lunch (12 : 30 PM 1 : 00 PM)Onsite only this is not a remote positionWhat We're Looking For
Strong customer service and phone skillsProficiency in Microsoft Word and ExcelClear communication and interpersonal skillsHigh attention to detailReliable team playerCommitment to working onsite in Canton, OHWhy Join Us?
$15.00 / hourPositive and team-oriented work environmentA chance to build valuable office and customer service experience