Manager, Training

Manager, Training

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

The Manager, Training supports MTM's vision, as well as People & Culture policies and programs, by overseeing their assigned training team in the creation and delivery of training materials that meet quality standards established by State and local laws, best practices, external and internal customers. The Manager, Training is responsible for all training needs related to their assigned workgroup.

What you'll do :

• Provide coaching, evaluation and feedback to direct reports
• Oversee all training for their assigned workgroup
• Develop, audit, evaluate and conduct training utilizing the Kirkpatrick Model
• Manage the Training Operations function while driving continuous improvement of training process
• Drive cost containment and manage team in alignment with approved budget
• Oversee the measurement, evaluation and success tracking of training and make modifications to improve business outcomes
• Review RFP's, contracts and corrective action plans to create training recommendations, ensure delivery of expected deliverables and appropriately staff training head count
• Manage the measurement and evaluation of learner satisfaction as well as transfer of knowledge or skills for each training department
• Review team data / metrics for themes, trends, and root cause identifications, making training recommendations to implement / update change
• Drive the development and implementation of best practices in training and operating standards to ensure efficient and effective management, oversight, and resolution of employment matters, client complaints and contract implementation
• Handle escalated, complex, and sensitive stakeholder or employee concerns and investigations
• Ensure compliance with all state, local, federal regulations, including companies policies and procedures (HITRUST)

What you'll need :

Experience, Education & Certifications :

Skills :

Even better if you have :

What's in it for you :

Salary Min : $76,960

Salary Max : $95,000

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer : MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.