Senior Implementation Project Manager

Position Overview

We are seeking a Sr. Project Manager to join our dynamic team. In this role, you will be the bridge between our clients and our internal teams, managing software deployments from kickoff to go-live. Youll build strong client relationships, drive client satisfaction, and ensure project success through exceptional communication and leadership. The ideal candidate will have exceptional communication and problem-solving skills, with the ability to thrive in a fast-paced, collaborative environment.

Key Responsibilities

• Lead end-to-end SaaS implementation projects, ensuring timely and successful delivery
• Build and maintain strong client relationships, serving as a trusted advisor throughout the implementation process
• Communicate effectively with clients and internal stakeholders to align expectations and resolve challenges
• Proactively identify and evaluate the risks associated with implementation activities and take appropriate action to control / mitigate the risks
• Demonstrate a strong sense of ownership in delivering successful implementations and ensuring client satisfaction
• Drive projects forward, influence stakeholders, and lead teams with confidence
• Provide immediate visibility into project risks and escalate internally and with customers executive sponsorship as appropriate
• Ensure the quality of the implementation meets or exceeds industry standards and customer expectations and leads to client satisfaction and referenceable clients
• Proactively share insight with other departments gained from project experience
• Provide dynamic leadership to cross-functional teams, ensuring collaboration and accountability
• Monitor project performance, track key metrics, and report on progress to leadership
• Identify opportunities for continuous improvement of project implementations, enhancing efficiency and client satisfaction
• Mentor and develop less experienced project managers by fostering a culture of continuous learning and professional growth

Requirements

Benefits

Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include : FL, GA, MA, MO, NC, NH, NJ, NV, OR, PA, SC, TN, TX, AND WA.

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