Access Optimization Analyst III

Overview

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This remote position works days from 8 : 00 AM–5 : 00 PM. One week of training will be on-site at Cleveland Clinic's Administrative Campus. After training is complete, the caregiver will be working remotely.

As an Access Optimization Analyst, you will be responsible for all front-end SOPs and scripting, act as an advocate for access projects across the system, identify barriers to operational excellence, and coordinate and implement change requests to enterprise-wide EPIC systems. You will also integrate new physician practices into front-end EPIC Systems.

Responsibilities

• Be responsible for EPIC access projects, including planning, obtaining customer input and projecting resource requirements.
• Manage physician practice integration into front-end EPIC systems including discovery, design, testing, implementation and optimization.
• Analyze the impact to operational workflows, determine if requests are viable, and ensure requested changes conform to the Institute design.
• Lead internal communication to ensure EPIC design and build standardization while continuously improving access.
• Maintain the ongoing service relationship between the IT department and its direct application customer.
• Lead change requests and analyze all possible impacts that will result from the requested change.
• Verify Institute gatekeeper change approval and validate requested changes in production.
• Verify accuracy of questionnaire and / or decision tree flow after implemented change.
• Lead EPIC testing and validation efforts.
• Assess priority of requests based on urgency of need, time requirements, project constraints, user efficiency and training needs.
• Make recommendations of best practices while proactively seeking new system functionality and technology.
• Work through complete project cycle from project identification through implementation.
• Analyze flow processes and recommend ways to reduce steps and increase efficiency using technology.
• Plan, schedule, and manage multiple projects.

Minimum qualifications

Preferred qualifications

Pay

Minimum hourly : $36.80

Maximum hourly : $56.13

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate\'s actual compensation will be determined after taking factors into consideration such as the candidate\'s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic\'s benefits package, which includes among other benefits, healthcare / dental / vision and retirement.

Physical requirements

Personal protective equipment

Seniority level

Employment type

Job function

Industries

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