Program Manager

Job Description

Job Description

Position Summary

The Program Manager oversees daily operations of the Home Modification Program,

ensuring effective delivery of services that support aging-in-place and accessible

housing. This role supervises contractors and Home Specialists, coordinates home

modification projects, and monitors compliance with U.S. Department of Housing and

Urban Development (HUD) regulations, including Section 504 and 2 CFR 200

procurement guidelines. The Program Manager ensures high-quality standards, proper

beneficiary support, and timely project completion while balancing program

administration, reporting, and oversight responsibilities.

Key Responsibilities

Supervise and coordinate all program operations, including contractor and Home

Specialist activities.

Manage home modification projects, ensuring compliance with HUD Section 504

requirements and program standards.

Conduct OT-prescribed nursing assessments and verify modifications are

completed accurately and safely.

Maintain quality assurance and provide direct support to program beneficiaries.

Oversee scheduling, resource allocation, and coordination of field staff.

Ensure compliance with HUD guidelines, funding requirements, and procurement

regulations.

Prepare accurate quarterly reports, program performance summaries, and

compliance documentation for grant funders.

Recommend improvements and strategies to strengthen program delivery,

compliance, and efficiency.

Train, mentor, and supervise Home Specialists, fostering professional growth and

accountability.

Track and evaluate program metrics, outcomes, and key performance indicators.

Collaborate with Occupational Therapists, healthcare professionals, and

contractors to ensure appropriate client-centered modifications.

Provide administrative reporting and compliance monitoring activities (capped at

10% of total effort).

Dedicate the majority of time to direct program services (60%) and other program

support activities (30%).

Qualifications

Proven experience in program and project management with a focus on housing

rehabilitation and aging-in-place initiatives.

Strong knowledge of HUD regulations, including Section 504 and 2 CFR 200

procurement requirements.

Demonstrated leadership skills and ability to manage multidisciplinary teams of

contractors and specialists.

Excellent organizational, communication, and critical thinking skills.

Experience working in collaboration with healthcare professionals such as

Occupational Therapists.

Proficiency in program evaluation, tracking outcomes, and preparing detailed

compliance reports.

Ability to meet grant management responsibilities, including preparing quarterly

reports and suggesting program adjustments.