ISV Program Manager

ISV Program Manager

The ISV Program Manager, North America is responsible for driving the successful execution and continuous improvement of Sage's Independent Software Vendor (ISV) programs across the U.S. and Canada. This role focuses on program operations, governance, communication, and executionensuring Sage's ISV initiatives are effectively planned, implemented, and aligned with broader Partner and Product strategies. Partnering with ISV Account Managers, Product Marketing Managers (PMMs), Partner Operations, and regional leadership teams, the ISV Program Manager will oversee initiatives that enhance program performance, streamline processes, and provide visibility across stakeholders. You will play a key role in maintaining alignment between U.S. and Canadian partner teams while ensuring ISV programs deliver measurable impact to Sage and its ecosystem. Operating in a highly cross-functional, matrixed environment, this role combines strong program management discipline with deep understanding of partner operations and go-to-market processes to drive execution excellence and organizational alignment. This is a hybrid role : 3 days per week onsite.

Key Responsibilities :

• Lead the planning, coordination, and execution of ISV programs that support Sage's North American Partner strategy.
• Ensure consistency and alignment of ISV program operations, processes, and communications across the U.S. and Canada.
• Partner with internal stakeholders to manage timelines, milestones, and deliverables tied to ISV initiatives, launches, and partner engagement activities.
• Maintain governance frameworks, reporting mechanisms, and operational documentation that provide visibility to leadership and ensure compliance with program standards.
• Track and analyze program performance metrics to identify gaps, risks, and opportunities for continuous improvement.
• Coordinate with marketing, sales, and operations teams to support ISV-related campaigns, enablement efforts, and field communications.
• Foster strong cross-functional collaboration across internal teams without direct authority, ensuring all stakeholders remain informed and aligned.
• Promote project and program management best practices to strengthen efficiency, accountability, and execution quality within the ISV program portfolio.

Qualifications :

Plenty of perks :

Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage : sage.com / en-us / company / careers / working-at-sage

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com . Learn more about DEI at Sage : sage.com / en-us / company / careers / diversity-equity-and-inclusion

Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and / or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities.