Description:
We are Herrmann.
We are looking for people who share our vision and culture. Let us shape the future together! Because our employees are our greatest asset.
Herrmann Ultrasonics is hiring for a Service Manager!
Immerse yourself into the fascinating world of ultrasonic welding! Herrmann Ultrasonics develops and builds machines that join plastics, packaging materials, nonwovens and metals with ultrasonic vibrations. This technology is suitable in many industries, such as medical, electronics, food and automotive. With nearly 700 global employees, based in 4 Headquarters and 22 Tech Centers, we are represented in 20 countries worldwide.
Role Overview
As Service Manager, you will oversee a team of Service Engineers, ensuring high-quality technical support, customer satisfaction, and operational excellence. You will coordinate service activities, support continuous improvement initiatives, and ensure the team has the training and resources needed to succeed. This role requires a combination of leadership, technical expertise, and customer-focused problem-solving.
Key Responsibilities
Qualifications
Financial Benefits
401(k)
Paid holidays
Paid vacation days
Standardized bonus based on employee and company performance
Requirements:Bachelors degree in Mechanical Engineering, Industrial Engineering, or a related technical field required; additional certifications or technical training is a plus
Proven ability to communicate clearly and professionally, both verbally and in writing
Strong attention to detail with a focus on accuracy and quality
Dependable, professional, and able to maintain composure in a fast-paced environment
Excellent organizational and time-management skills with the ability to prioritize multiple tasks
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams)
PM22
PIa1b8c3f3db68-26289-39550890
Service Manager • St Charles, IL, United States
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