Assistant Town Clerk (Municipal Court)

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Tuition assistance

Vision insurance

Wellness resources

EXEMPT : No

CLASSIFICATION : Full-Time

REPORTS TO : Town Clerk

DEPARTMENT : Town Clerk

SALARY RANGE : $48,472-$72,708 Annually

HIRING RANGE : $48,472-$60,590 Annually DOQ

NATURE OF WORK

The mission of every Town of Frederick employee is to Foster an Exceptional and Inclusive Community that is Built on What Matters, guided by the Towns core values : Family, Respect, Empowerment, and Dedication.

This role performs a variety of highly specialized administrative, technical, and customer service functions in support of the Town Clerks Office. This positions primary responsibilities involve performing lead work in Municipal Court Services and receptionist duties. Secondary responsibilities include providing support to the elections, records management, agenda management and municipal and land use code programs as well as other functions and special projects performed by the Town Clerks Office.

ESSENTIAL DUTIES / FUNCTIONS

The duties listed herein are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required.

Clerk to the Court - Lead :

• Acts as Clerk to the Court, performing all duties pertaining to the municipal court.
• Attends all sessions of the municipal court and provides support for court operations, including but not limited to arranging for bailiff and interpreter services.
• Prepares associated documents needed for court operations including case files, subpoenas, warrants, dockets, arraignments, hearings, sentence orders, calendars and general correspondence.
• Maintains court records in accordance with the Colorado Municipal Records Retention Schedule and the Colorado Court Rules of Procedure.
• Assists the Municipal Court Judge by preparing files and filing paperwork received as may be required by disposition agreements for judicial review.
• Serve as the Municipal Courts main point of contact for the public, including receiving phone calls, handling incoming and outgoing correspondence, and assisting customers who have business with the Court.
• Actively cross-train to ensure continuous coverage of all Court functions.

Other Office Support :

• Perform as backup to the Town Clerk and Deputy Town Clerk as needed.
• May be assigned to or assist with special projects as designated by the Town Clerk and / or Deputy Town Clerk including but not limited to elections, agenda management, boards and commissions management, and records management.

General Duties - Reception :

• Operates the Town Hall Front Desk.
• Receives incoming calls and directs callers to the appropriate destination as well as greeting walk-in customers and assisting with bill payment and other general information
• Accept all utility and court payments that come in through the mail, over the phone or in person, and log the payments into the financial system. Maintain and balance cash drawer (daily) and complete daily deposit.
• Responsible for unlocking and opening front doors each day for business, and for locking and securing the front doors each evening when assigned to front desk duties.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of office management and administrative procedures, policies, and practices.
• Knowledge of court procedures and case flow management principles.
• Ability to maintain large amounts of data in an efficient and orderly manner.
• Keen awareness of sensitive issues and an ability to maintain confidentiality.
• Knowledge of Town operations and functions.
• Provides excellent customer services with clear, concise and accurate information, follows up with customers as needed to ensure satisfaction and close. Investigates and resolves non-routine and complex customer service issues requiring knowledge and understanding of various departments policies and procedures.
• Knowledge of and skill in operations of a variety of computer software programs, including all Microsoft Office products (Word, Excel, Publisher, etc.). Ability to quickly learn the Tyler financial system as it relates to intake and processing of bill payments.
• Ability to communicate effectively verbally and in writing.

EDUCATION, EXPERIENCE, AND TRAINING

• Minimum three (3) years progressively responsible experience in a professional office environment.
• Minimum high school diploma or GED required.
• Minimum two (2) years of experience in a customer service role.
• Experience in local government and / or municipal court preferred.
• Notary Public required, or ability to obtain within six (6) months of hire.
• Previous reception and / or general office work experience is required. Experience in a highly visible position with a lot of public contact is highly preferred.

WORKING ENVIRONMENT / PHYSICAL ACTIVITIES

While performing the duties of this job, the employee is regularly required to see, talk and hear, and to use hands to finger, handle, touch or feel. The employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Most work is performed in a typical office setting. The noise level is usually moderate.

The Town of Frederick is an equal opportunity employer, and does not discriminate on the basis of age, race, color, ancestry, religion, creed, national origin, gender, physical or mental disability, sexual orientation, gender identity, or veteran status. The Town complies with the Civil Rights Act of 1964, related Executive Orders 11246 and 11375, Title IX of the Education Amendments Act of 1972, Sections 503 and 504 of the Rehabilitation Act of 1973, Section 402 of the Vietnam Era Veteran's readjustment Act of 1974, the Age Discrimination in Employment Act of 1967, as amended, the Americans with Disabilities Act of 1990, the Civil Rights Act of 1991, and all civil rights laws of the State of Colorado. Accordingly, equal opportunity of employment shall be extended to all persons and the Town shall promote equal opportunity and treatment through fair and equitable hiring practices. The Town of Frederick Administration Building is located at 401 Locust Street, Frederick, CO 80530.