Remote Assistance Operator Location :
- Austin, TX Pay : $24–$26 per hour Schedule : Full-time (30+ hours / week), rotating shifts Call 269-408-6738 7am to 6pm daily 1st : 6 : 00 AM – 2 : 00 PM 2nd : 2 : 30 PM – 11 : 00 PM About the Role Remote Assistance Operators monitor and support autonomous vehicles in real time from a control center.
- This role helps keep the fleet safe and running smoothly as vehicles operate without onboard drivers.
What You’ll Do Monitor vehicles using live camera feeds and Remote Command tools Step in remotely when the system needs assistance Log actions and observations in real time (Notion / Google Sheets) Review trips and report any issues or unusual behavior Help identify and document edge cases and root causes Share important updates during shift handoffs What We’re Looking For Required :
Experience in technical support, dispatch, IT, or operations Strong decision-making skills under pressure High attention to detail and accurate documentation Willingness to learn autonomous vehicle systems Preferred : Prior Remote Assistance Operator experience Video gaming or simulation experience Familiarity with mapping, geolocation, or vehicle data Work Environment On-site at the Remote Operations Center Rotating shifts, including weekends Must be flexible for morning or evening shifts Why Apply?Join a fast-growing autonomous vehicle company and gain hands-on experience in cutting-edge transportation technology.Powered by JazzHR