Principal Care Transformation Lead

Job Description

Job Description

Principal Care Transformation Lead

Location : Minneapolis, MN

FLSA Status : Exempt

Job Status : Full Time

Work Model : Hybrid

Work Schedule : Monday–Friday with occasional evenings and / or weekends

Vehicle Required : No

Amount of Travel Required : Occasional domestic travel

Positions Supervised : None

Reports To : VP of Operations

Department : Program

Reema Health is both a social care and behavioral health provider. We believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets our members where they are, and understands the community — can ease those burdens and effectively connect members to health care. We're a passionate, member-focused tech startup, and we're on the lookout for a talented and empathetic Principal Care Transformation Lead.

The Principal Care Transformation Lead will drive meaningful improvements in our service delivery across multiple states and populations. This pivotal role will lead the continuous evolution of our care delivery models, encompassing both clinical behavioral health services and non-clinical Health-Related Social Needs (HRSN) interventions for our members. This role will work in close partnership with our Product and Design teams, who are responsible for designing and building the technology and services that our field teams deliver. This role will also partner with our field teams and customer teams to ensure our services achieve optimal outcomes for members through seamless integration of operational excellence and innovative technology solutions.

Responsibilities :

Care Delivery Analysis & Optimization :

• Conduct comprehensive analysis of current service delivery models across both clinical behavioral health and non-clinical SDOH programs
• Identify gaps, inefficiencies, and opportunities for improvement in care delivery processes across multiple states, populations and insurance products
• Develop evidence-based recommendations to enhance care quality, member experience, and operational efficiency
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness of care transformation initiatives

Cross-Functional Partnership & Solution Design :

Solution Planning & Implementation :

Data-Driven Decision Making :

Education, Experience and Skills :

Benefits :

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and / or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.