Residential House Manager
No Place Like Home Service Group, Inc. (NPLH Service Group) seeks to be a guiding light to people with disabilities and provide a pathway in order to pursue happiness, purpose, and a life well-lived.
NPLH Service Group is an agency like no other. With compassion for those with developmental disabilities, we strive to give individuals the opportunity to live their best lives. We believe that this is a partnership with us, creating the environment for the individuals we serve to fully actualize their full potential, using each day to discover their gifts. We believe that exposure to the ordinary and extraordinary is key, and we will work diligently to expose individuals to different aspects of life.
We are seeking a Residential House Manager to oversee the operation of two residential locations in Windsor Mill and Towson, MD. This role combines leadership, direct care, and administrative oversight to ensure quality services and compliance with Maryland DDA / COMAR regulations. The House Manager plays a key role in supporting individuals, supervising staff, managing budgets, and maintaining safe, welcoming homes.
Key Responsibilities
- Provide supervision, guidance, and training to individuals to promote independence, safety, and community integration
- Implement and monitor Person-Centered Plans (PCPs), Behavior Support Plans, and Nursing Care Plans
- Coordinate and document medical and therapy appointments; ensure all documentation is entered in Icare Manager Tracking software (ICM)
- Supervise and mentor staff, ensuring professionalism, accountability, and timely completion of required documentation in ICM
- Oversee scheduling, attendance, payroll approvals, and coverage to maintain staffing ratios while managing overtime
- Manage household budgets, grocery orders, receipts, and individual funds; maintain accountability practices using Pex Accounts
- Conduct safety drills, vehicle checks, and compliance logs; ensure homes remain clean, organized, and safe
- Collaborate with nurses, families, and community partners to support individual needs
- Respond promptly to incidents and emergencies, completing reports in ICM within required timelines
- Ensure all program binders, postings, and compliance documentation are up to date
Additional Details
Position Type : Full-TimeCompensation : $55,000 annuallyWork Location : Coverage for 2 residential locations (Windsor Mill and Towson, MD)Administrative Office : Windsor Mill, MDBenefits : Health, dental, and vision insurance; Paid time off; 401k with employer match; Ongoing training and professional development; Supportive culture with opportunities for advancementWe are looking for candidates who
Are at least 21 years of ageHold a High School Diploma or GED (Bachelor's degree preferred)Have at least 3 years of experience in human services, including 2 years in a supervisory rolePossess knowledge of Maryland DDA / COMAR regulations (preferred)Have experience with Icare Manager Tracking software (ICM)Have experience with Pex Accounts for financial managementBring strong organizational, communication, and leadership skillsHave experience in budgeting, payroll, and fiscal accountabilityHold a valid driver's license with at least 3 years of safe driving historyCan successfully complete all required background checks and trainingsEqual Opportunity for All
We are an equal opportunity employer that values and encourages diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.