Medical Assistant - Family Practice (CCMA, CMA, NCMA, RMA or EMT)

At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well-being of those we serve. Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve.

JOB TITLE : Medical Assistant

SUPERVISOR : Nursing Manager

HOURS PER WEEK : 40hrs / Non-Exempt (Monday - Friday 8 : 00am - 5 : 00pm)

DEPARTMENT : Nursing Services

HIRING BONUS : $1,000 after 90 days

Looking for a dedicated Certified Medical Assistant to work one on one with a provider in a busy healthcare Clinic setting. Responsible for performing both front and back office administrative duties, including direct patient care, taking vital signs, and assisting with various minor surgical procedures. Proficient in scheduling and managing clinical tasks to ensure smooth operations.

The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.

PRIMARY FUNCTION : To assist the licensed independent practitioner (LIP) in the treatment and management of the patient. To provide comfort and support for the well-being of the patient. To work as a team member with RNs, LPNs, and other ancillary staff.

DUTIES AND RESPONSIBILITIES : (

• ESSENTIAL FUNCTIONS)

1. Prepare patients for exam or treatment by proper set up of the exam / treatment room and rooming the patient utilizing The Portland Clinic's (TPC) rooming protocol, including accurate measurement of vital signs and complete documentation in the electronic health record (EHR).

2. Prioritize and communicate patient concerns and make appropriate decisions regarding communicating and coordinating with clinicians for follow up. Make complex cognitive decisions in relationship to the department.

3. Assist the LIP as needed with diagnostic and / or surgical procedures and exams specific to the department. This may include but is not limited to the following : assisting and set up with in-office procedures, gynecological exams, performing EKGs, PFT / spirometry, minor wound care and dressing, suture or staple removal, nebulizer treatments, and administering vaccinations.

4. Clean exam and procedure rooms throughout the day as required by OSHA and as needed.

5. Manage a desk in both an individual and group setting by scheduling patients, computer data entry, In Basket management including but not limited to the following : patient call back messages, MyChart messages, prescription requests, results, referral messages / work queue, staff messages, processing prior authorizations and other items outlined by the department. Also, the management of incoming and outgoing phone calls, proper documentation within the EHR, following TPC and HIPAA guidelines, and monitoring provider and clinical support schedules (and other schedules as needed by the branch / department).

6. Clean and prepare instruments for autoclaving following OSHA and TPC guidelines / policies for the prevention of the spread of bloodborne pathogens, properly using safety and personal protective equipment (PPE).

7. Clean and organize shared work areas including exam rooms, nursing station, utility rooms and supply areas, maintaining accurate documentation in logbooks / checklists as required.

8. Participate as an active care team member in a patient-centered medical home.

9. Assist and train others as needed. Work under the general supervision of a licensed healthcare provider (MD, NP, PA, RN, or LPN at direction of a RN). Attend nursing meetings and in-services. Participate in clinic committees as requested by supervisors or management.

10. Assist / float to other departments as requested by supervisor or management.

11. Comply with HIPAA and OSHA guidelines at all times to ensure patient and staff safety.

12. Employees will not be discourteous or disrespectful to customers or any member of the public while in the course and scope of company business.

13. Work in a cooperative manner with management / supervisor, coworkers, customers, and vendors.

14. Abide by company policies.

15. Other duties as assigned.

16. Maintain regular, in person, work attendance and punctuality, as scheduled.

REQUIREMENTS :

EXPERIENCE / QUALIFICATIONS / SKILLS PREFERRED :

COMPENSATION AND BENEFITS (Benefits eligibility begins at 20hrs / wk) :