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Online Hospitality Coordinator

Online Hospitality Coordinator

ExploreMore with FranCharlotte, NC, US
1 day ago
Job type
  • Full-time
  • Part-time
  • Remote
  • Quick Apply
Job description

Title : Hospitality Coordinator – Join Our Team and Deliver Exceptional Guest Experiences

  • Are you passionate about hospitality and customer service? We are looking for a dedicated Hospitality Coordinator to join our team and ensure our guests have a seamless, memorable experience from start to finish. If you love working with people and have an eye for detail, this is the perfect opportunity for you.

About Us : We are a leading hospitality organization committed to providing exceptional services to our guests. As a Hospitality Coordinator, you will play a key role in managing day-to-day operations, helping to coordinate guest services, and ensuring all aspects of their stay are handled smoothly.

Responsibilities :

  • Manage guest bookings, inquiries, and reservations, ensuring all details are accurate and up-to-date.
  • Coordinate guest services, including check-ins, check-outs, and any special requests during their stay.
  • Assist in organizing events, meetings, and special accommodations for guests.
  • Maintain a positive, friendly, and professional demeanor while interacting with guests.
  • Communicate effectively with team members to ensure high standards of service are met.
  • Handle guest feedback, resolve issues, and ensure satisfaction throughout their stay.
  • Perform general administrative tasks, including filing and record keeping, to support operations.

    • Requirements

  • Passion for hospitality and providing excellent customer service.
  • Strong communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills, including proficiency in using office software and reservation systems.
  • Previous experience in hospitality or customer service is a plus but not required.
  • Ability to manage multiple tasks and remain calm under pressure.

    • Benefits

  • Competitive pay with performance-based incentives.
  • Flexible work schedule, with both part-time and full-time options available.
  • Opportunities for career growth within a supportive team.
  • Discounts on hospitality services and partner offerings.
  • Collaborative and dynamic work environment.

    • How

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    Hospitality Coordinator • Charlotte, NC, US

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