Medical Assistant / Patient Experience SpecialistLandford Plastic Surgery / Wilmina Landford, MDBethesda, MarylandJob Summary :Join a plastic surgery and wellness practice committed to delivering luxury, patient-centered care. We're looking for a Medical Assistant / Patient Experience Specialist who is passionate about aesthetics, wellness, and providing white-glove service from consultation to post-op recovery. If you're a proactive, polished professional who thrives in a fast-paced, patient-facing medical environmentthis could be your perfect fit.
- Key Responsibilities :
Clinical Support :
- Greet and guide patients through every step of their visit
- Prepare treatment rooms for both surgical and non-surgical procedures
- Assist the provider during exams and treatments
- Anticipate and prepare necessary instruments and supplies
- Maintain cleanliness and readiness of exam rooms between appointments
- Support the surgeon during surgical planning visits
Administrative Duties :
- Collect and document patient medical history and treatment details
- Ensure accurate charting and maintain patient journey checklists
- Help schedule and coordinate appointments for new and returning patients
- Educate patients about aesthetic and surgical procedures
- Respond to patient inquiries via phone and text
- Retrieve and upload medical records, imaging, and clearance documents
Qualifications :
- Experience in patient care or as a medical assistant (plastic surgery, dermatology, or aesthetics preferred)
- Strong attention to detail and excellent documentation skills
- Comfortable assisting with clinical care and minor procedures
- Warm, professional presence with a passion for beauty and wellness
- Able to multitask, stay organized, and adapt in a dynamic setting
- Proficient with EMRs and digital communication tools
- Bilingual (English / Spanish) a plus, but not required
- Medical Assistant certification not required
Expected Schedule :
- This is a part time position. You will work in-office on Tuesdays and Fridays.
- Hours : Tuesday and Friday, 8 : 30 AM 5 : 00 PM
If you are passionate about elite patient care, and are eager to help transform lives through aesthetic medicine, we encourage you to apply.