Talent.com
Customer Accounts Advisor

Customer Accounts Advisor

AaronsTaylorsville, UT, US
11 hours ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $14.75 to $15.50 per hour

  • . This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron’s Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • Create a job alert for this search

    Account Advisor • Taylorsville, UT, US

    Related jobs
    • Promoted
    Sales Account Manager

    Sales Account Manager

    gpacProvo, UT, United States
    Full-time
    We are looking for an Account Manager to join our sales team.This role will consist of networking and selling to manufacturers and brand owners across North America, with a portfolio of innovative ...Show moreLast updated: 2 days ago
    • Promoted
    Remote Consumer Insights Contributor (Hiring Immediately)

    Remote Consumer Insights Contributor (Hiring Immediately)

    Earn HausGrantsville, Utah, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Utah StaffingSalt Lake City, UT, US
    Full-time
    The salary range for this role is $14.This position is also eligible for incentive pay based on performance.Aaron's Customer Account Advisors serve as coaches to our customer, driving payment colle...Show moreLast updated: 26 days ago
    • Promoted
    Remote Feedback Advisor (Hiring Immediately)

    Remote Feedback Advisor (Hiring Immediately)

    Earn HausEagle Mountain, Utah, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
    • Promoted
    AR Collections Lead / Supervisor

    AR Collections Lead / Supervisor

    TEKsystemsEagle Mountain, UT, United States
    Full-time
    We hiring for an outgoing and detail-oriented Lead AR Collections Representative to support a growing software company.This is a 100% remote position focused on customer service and billing support...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Advisor, Strategic Pricing

    Advisor, Strategic Pricing

    Veterans StaffingSalt Lake City, UT, US
    Full-time
    This position is remote and can be based anywhere within the US.Candidates must be able to work within EST or CST business hours. Revenue Management is responsible for developing, communicating, and...Show moreLast updated: 2 hours ago
    • Promoted
    Account Manager : B2B

    Account Manager : B2B

    Disruptive AdvertisingPleasant Grove, UT, United States
    Full-time
    Company located in Utah - Employees can work in the office or remotely in the US.This is a full-time opportunity, not a contract opportunity. Let's get right down to it - you're the right.Disruptive...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Owala Associate Brand Manager-Innovation

    Owala Associate Brand Manager-Innovation

    Trove BrandsLehi, UT, United States
    Full-time
    Trove Brands is a privately-held house of brands including BlenderBottle®, Owala®, EcoBrite™, and Whiskware®.Our patented and best-selling products are designed to simplify and improve everyday lif...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Customer Accounts Advisor

    Customer Accounts Advisor

    AaronsSalt Lake City, UT, US
    Full-time
    Customer Accounts Advisor The salary range for this role is $14.This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our custo...Show moreLast updated: 9 hours ago
    • Promoted
    Block Advisor Tax Advisor - Remote

    Block Advisor Tax Advisor - Remote

    H&R BlockSalt Lake City, UT, US
    Remote
    Full-time
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 21 days ago
    Remote Travel Advisor

    Remote Travel Advisor

    True Adventure TravelWest Jordan, Utah, United States
    Remote
    Part-time
    Position : Remote Travel Advisor.Specializing in cruises, resorts, and theme park vacations, True Adventure Travel takes the guesswork out of travel planning. With trusted partnerships and personaliz...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    OTR Class A Dry Van Driver

    OTR Class A Dry Van Driver

    Clean HarborsRush Valley, Utah, United States
    Full-time
    Clean Harbors is looking for a.Class A Dry Van Driver to join their safety conscious team in Salt Lake City! This route runs from. Salt Lake City, UT to the Pacific Northwest and Kimball, NE.Drivers...Show moreLast updated: 1 hour ago
    • Promoted
    Customer Service Specialist

    Customer Service Specialist

    Russell TobinLehi, UT, United States
    Full-time
    Job Title : -Member Advocate (Customer Service Representative).Duration - 3 months with Possibility of FTE.Hybrid - 2 days office (Monday-Tuesday). We are looking someone who have Customer Service exp...Show moreLast updated: 4 days ago
    • Promoted
    CDL-A Truck Drivers - Home Monthly - Average $91,000 / Yr - 3 Months Exp

    CDL-A Truck Drivers - Home Monthly - Average $91,000 / Yr - 3 Months Exp

    C.R. EnglandMorgan, UT, US
    Full-time
    England is Now Hiring Dedicated CDL-A Team Drivers!.No-Touch Freight - Drivers Average $91,000 Annually per Driver •.Valid CDL-A and 3+ months of current experience required.This lane is not suitabl...Show moreLast updated: 30+ days ago
    • Promoted
    New Accounts - Onboarding Specialist

    New Accounts - Onboarding Specialist

    AllevaDraper, UT, United States
    Full-time
    New Accounts- Onboarding Specialist.Our company provides innovative EMR software solutions for behavioral and mental health facilities, helping treatment centers streamline operations, improve pati...Show moreLast updated: 4 days ago
    • Promoted
    Account Executive - Existing Accounts

    Account Executive - Existing Accounts

    AvettaLehi, UT, United States
    Full-time
    Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors.We bring unmatched visibility to companies through cloud-based technology and hu...Show moreLast updated: 2 days ago
    • Promoted
    Freelance Survey Participant (Hiring Immediately)

    Freelance Survey Participant (Hiring Immediately)

    Earn HausOrem, Utah, US
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Consumer Feedback Specialist (Hiring Immediately)

    Remote Consumer Feedback Specialist (Hiring Immediately)

    Earn HausAmerican Fork, Utah, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago