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Customer Service Representative

Customer Service Representative

The Wagon Legacy CareersBrea, California, US
2 days ago
Job type
  • Full-time
Job description

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer / client service representative position at our firm! You’ll be responsible for responding to client inquiries, helping to plan team events, and providing an exemplary client experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.

Compensation : $21 - $26 hourly

Responsibilities :

  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Reply to incoming calls from customers including products and service questions, general information, and complaints
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Identify common customer issues and bring them to the attention of the team
  • Help Plan Team Events
  • Scan Documents
  • Call clients and answer busy phones
  • Follow up with clients
  • Make sure office is ready for day by restocking supplies

Qualifications :

  • High school graduate, G.E.D. recipient, or equivalent
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Strong knowledge of customer interface and interaction
  • Attention to details
  • Team Player
  • About Company

    At The Wagon Legacy, we help you protect your family’s future and create peace of mind through a well-crafted estate plan. By clearly outlining your wishes, you can avoid probate complications and reduce the risk of conflicts among loved ones. It’s a caring step that ensures your legacy is honored and your family is supported.

    Our Core Values Are :

  • Attention to Detail
  • Honesty
  • Communication
  • Doing What is Best for the Client
  • Learn more using these links :

    https : / / www.thewagonlegacy.com /

    https : / / www.instagram.com / thewagonlegacy /

    #WHLAW2

    Compensation details : 21-26 Hourly Wage

    PId9e3cd0b576d-37344-38801657

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