eCommerce Supervisor - Las Vegas

E-Commerce Supervisor - Las Vegas

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

Become part of the dedicated RETAIL Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to Do The Most Good at our North Las Vegas Distribution Center, which supports the Adult Rehabilitation Program. This is an opportunity to showcase your creativity, while contributing to the success of our Program and its participants.

As our enthusiastic and hardworking E-COMMERCE SUPERVISOR you will be responsible for (but not limited to) :

• Lead and mentor a team of ecommerce associates and specialists, providing guidance, training, and performance feedback to reach sales goals.
• Oversee day-to-day ecommerce operations, including product listings, inventory management, order fulfillment, and customer support.
• Hands-on management of the end-to-end process of product listings, ensuring accuracy, completeness, and alignment with company standards.
• Implement and maintain best practices for product titles, descriptions, images, and other critical listing elements.
• Collaborate with associates to continuously update and enhance product information based on market trends and customer feedback.
• Develop and implement effective strategies to drive online sale growth.
• Supervise order fulfillment to ensure timely and accurate processing of customer orders.
• Oversee customer messages, ensuring prompt and satisfactory resolution of inquiries and issues.
• Ensure the safe, proper use, and maintenance of department supplies and production equipment.
• Execute directions and sales goals determined by Ecommerce Managers.
• Demonstrate efficiency, accuracy, and high productivity through effective workload management.
• Display an eagerness to acquire new skills and grow within the organization.
• Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

Qualifications to be considered for this position :

Physical Demands :

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.