Customer Experience Coordinator (Event Planner Coordinator) Job at MITER Brands

Overview

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MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI, is one of the nation’s largest suppliers of vinyl windows and patio doors with plants across the country.

MITER Brands is a leading supplier of vinyl windows and patio doors with plants nationwide. The Customer Experience Specialist will support the sales team by providing scheduling, marketing, and reporting assistance. The core component of this position is to provide a world-class customer experience by coordinating and facilitating manufacturing tours for customers within the eastern business unit.

Responsibilities

• Coordinating plant tours for sales reps to showcase the manufacturing facilities to customers.
• Book venues, schedule guests, draft and finalize contracts, and lock down day-of logistics.
• Oversee the planning and execution of offsite customer relations events.
• Support Sales leaders at Trade Show Events.
• Provide marketing support such as creating PPTs and presentations and acting as a liaison between the sales and marketing teams.
• New Hire Coordination with HR : Set up computer, credit card, Salesforce, and Power BI.
• Arrange plant tours, flights, transportation, lunches, and dinners for new hires.
• Sales Management Trainee Coordination and Support.
• Update and maintain customer data, including factors influencing pricing changes.
• Uphold the company’s mission and vision with every event.

Qualifications

Benefits

MITER Brands , also known as MI Windows and Doors, Milgard, and PGT, is an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category. #MITERopsfl #MITERopswest

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