Program Quality Enhancement Manager

Job Requisition ID : 50539

Closing Date : 02 / 05 / 2026

​Agency : Department of Children and Family Services

Class Title : PUBLIC SERVICE ADMINISTRATOR - 37015

Title : PUBLIC SERVICE ADMIN OPT 6 Program QE Manager

Skill Option : Health and Human Services

Bilingual Option : None

Salary : Anticipated Starting Salary $8,281 to $10,000 Monthly

Job Type : Salaried

Category : Full Time

County : Sangamon

Number of Vacancies : 1

Bargaining Unit Code : None

Merit Comp Code : Managerial Exclusion from RC063 Collective Bargaining Coverage

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume / Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

This position is a union position; therefore, provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

All applicants who want to be considered for this position

MUST

apply electronically through the

illinois.jobs2web.com

website. State of Illinois employees should click the link near the top left to apply through the

SuccessFactors

employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Minimum Qualifications

Requires a master’s degree in social work, a related human services field, business administration, or a juris doctorate.

Requires three years of administrative child welfare experience.

Preferred Qualifications

3 years of experience conducting training presentations or facilitating adult learning in a public or private organization.

3 years of experience analyzing reports and evaluating programs and procedures in a public or private organization.

3 years of experience managing or conducting quality review in a public or business organization.

3 years of experience in the development of strategies to facilitate progress and consistency across a variety of programs in a public or private organization.

3 years of experience in the development and implementation of policies and procedures in a public or private organization.

Conditions of Employment

Requires completion of a background check and self-disclosure of criminal history.

Requires ability to travel in the performance of duties. Requires appropriate, valid driver’s license.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About The Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following :

A Pension Program

Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

3 Paid Personal Business Days annually

12 Paid Sick Days annually (Sick days carry over from year to year)

10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

13 Paid Holidays annually, 14 on even numbered years

Flexible Work Schedules (when available dependent upon position)

12 Weeks Paid Parental Leave

Deferred Compensation Program - A supplemental retirement plan

Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

Federal Public Service Loan Forgiveness Program eligibility

GI Bill® Training / Apprenticeship Benefits eligibility for qualifying Veterans

5% Salary Differential for Bilingual Positions

Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link :

https : / / www2.illinois.gov / cms / benefits / Pages / default.aspx

Work Hours : Monday - Friday 8 : 30 AM - 5 : 00 pm

Work Location : 4500 S 6th St , Springfield, Illinois, 62703

Supervisor : Monico Eskridge

Agency Contact : Maria Guerrero

Email :

Maria.Guerrero@illinois.gov

Posting Group : Leadership & Management

This position [DOES NOT] contain “Specialized Skills” (as that term is used in CBAs).