Customer Care Specialist

A company is looking for a Customer Care Specialist to provide personalized customer experiences in a remote setting.

Key Responsibilities

Build rapport with customers to resolve requests on the first contact

Educate customers about their life insurance policies

Utilize multiple systems to meet service level goals and objectives

Required Qualifications

1+ years of customer service experience or an undergraduate degree in lieu of experience

High School Diploma or GED

2+ years of customer service experience preferred

Proficiency with Microsoft Office Suite

Experience in a fast-paced, metric-driven environment