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OA/CTS Manager
OA/CTS ManagerEducation and Training Resources • Wilmington, DE, US
OA / CTS Manager

OA / CTS Manager

Education and Training Resources • Wilmington, DE, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

SUMMARY OF POSITION FUNCTION :

Oversees the management of the Outreach, Admissions and CTS Programs.

MAJOR DUTIES AND RESPONSIBILITIES :

  • Supervises the personnel, programs, and operations of Outreach, Admissions, and Career Transition programs.
  • Assist with the process of students that require accommodations to ensure that a plan is implemented before arrival on center.
  • To ensure that Admissions ,CTS and OMS goals are monitored and met
  • To work more closely with the Counseling Department and CPP on reducing the number of AWOL’s and resignation to focus on retention to be below the Regional average.
  • Acts as Center Director in the absence of the same.
  • Acts as trusted advisor to the Center Director and is a member of the senior leadership team.
  • Develop retention strategies to assist the Center’s Admissions Counselors (AC) to ensure that the students are retained and graduate from the program.
  • Assist in coordinating the Community Relations activities and related committees.
  • Develop and implement a Career Transition Readiness curriculum
  • Actively participate in the folder review process for student / employee applicants
  • Promotes a positive work environment through the use of good social skills and application of Core Values and CSS
  • To monitor and ensure that the dress code and standards are adhered to from AC through CTS at all times.
  • Work closely with CTS staff to find internal ways to improve FE’s and Graduate Placement outcomes
  • Performs all other duties assigned

Note : This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.

SKILLS / COMPETENCIES :

  • Sound working knowledge of counseling techniques
  • Demonstrated skills in identifying and evaluating the emotional needs of young adults
  • Ability to quickly learn Job Corps methodologies
  • Strong interpersonal skills
  • Meticulous documentation / recording skills and attention to detail; excellent time management skills
  • Demonstrated ability to establish and maintain effective working relationships with others in a wide variety of circumstances related to student services
  • Excellent communication skills, both written and verbal
  • Strong analytical skills in interpreting data related to student programming
  • Computer literate with emphasis on Microsoft Word, Excel, Power Point and Outlook.

    • EDUCATION REQUIREMENTS :

  • Bachelor’s degree in human services, psychology, counseling, education, social science, business, communications, or closely related field, and two years related supervisory experience.
  • Associate’s degree in human services, psychology, counseling, education, social science, business, communications, or closely related field, and four years related supervisory experience.

    • EXPERIENCE :

  • 4 years of related experience with two years in a management / supervisory position.

    • OTHER :

  • Must possess a valid driver’s license with an acceptable driving record.

    • ADA REQUIREMENTS :

    In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose an undue hardship on the company.

    Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

    PHYSICAL ACTIVITIES :

  • Reading, writing and communicating fluently in English
  • Hearing and speaking to express ideas and / or exchange information in person or over the telephone
  • Seeing to read labels, posters, documents, PC screens, etc.
  • Sitting, standing, moving about or walking for occasional or frequent periods of time
  • Dexterity of hands and fingers to operate a computer keyboard and other office equipment
  • Kneeling, bending at the waist, stooping and reaching overhead
  • Retrieving and storing files and supplies; occasionally carrying and / or lifting light objects

    • WORKING CONDITIONS :

  • Campus and general office setting
  • Indoor and outdoor environment
  • May be required to work a flex schedule to include evenings and / or weekends
  • Exposure to behavior modifications with students.
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    Manager • Wilmington, DE, US