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Mortgage Loan Officer | Mortgage Sales Specialist

Mortgage Loan Officer | Mortgage Sales Specialist

Macpower Digital Assets EdgePlano, TX, United States
15 hours ago
Job type
  • Full-time
Job description

Work Environment : Contact center (inbound and outbound calls).

Responsibilities :

  • nswer inbound calls and make outbound calls to assist clients with home financing, refinancing, or home equity loans.
  • nalyze client financial goals and recommend the best lending solutions.
  • Submit mortgage applications and assist clients in gathering required documentation.
  • Keep clients informed throughout the mortgage loan process.
  • Use multiple technology systems to support clients and referral partners.
  • Follow lending policies and processes to meet guidelines and manage risk.
  • Communicate regularly with clients and business partners via phone, email, and online messaging.
  • Identify opportunities to recommend additional products or services through referrals.
  • Deliver exceptional client care and maintain strong relationships.

Required Qualifications :

  • Minimum 1 year of sales and mortgage experience.
  • High School Diploma or GED required.
  • Strong communication skills (verbal, written, and non-verbal).
  • bility to build positive client relationships and provide proactive service.
  • Skilled in customer service, sales, and handling the full end-to-end loan process.
  • ble to work under pressure and prioritize multiple tasks.
  • daptable and flexible with changing business needs.
  • Willingness to work weekends or extended hours as needed.
  • Must register with the SAFE Act federal registry system and maintain good standing (Background Check is Required).
  • Preferred Qualifications :

  • Call center experience.
  • Knowledge of loan products (Conventional, Jumbo, FHA, HUD, Government).
  • Familiarity with underwriting, closing, and federal lending regulations.
  • bility to analyze credit and financial data to recommend solutions.
  • Strong consultative and problem-solving skills.
  • Skills :

  • Client solutions advisory.
  • Loan structuring and pipeline management.
  • ttention to detail.
  • Credit documentation requirements.
  • Critical thinking and problem-solving.
  • Collaboration and referral management.
  • Compensation & Benefits :

  • Eligible for baseline incentive for first 6 months.
  • Incentives based on performance and production standards.
  • Paid approximately 45 days after the end of each quarter.
  • Full benefits package : Medical, Dental, Vision, PTO, 401(k), Tuition Reimbursement, and Career Development.
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    Mortgage Loan Officer • Plano, TX, United States

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