Creative and Content Operations Manager (Hybrid)

Shift is the leading AI platform for insurance. Shift combines generative agentic and predictive AI to transform underwriting claims and fraud and risk - driving operational efficiency exceptional customer experiences and measurable business impact. Trusted by the worlds leading insurers Shift delivers AI when and where it matters most at scale and with proven results.

Our culture is built on innovation trust and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

Shift Technology is seeking a Manager Creative & Content Operations to power the processes systems and structure behind our global marketing this role youll plan and prioritize creative resources manage creative projects from conception to delivery and develop operational strategies that balance efficiency and impact. Youll also play a key role in content planning and publishing ensuring the excellence of our external content hub. As the leader and primary owner of these functions youll play a central role in ensuring our brand consistently shines as the leading AI partner to insurers.

YOUR RESPONSIBILITIES

• Oversee end-to-end production of all creative projects across digital print motion and web design.
• Forecast and prioritize creative resource needs in order to plan production and delivery timelines as well as make recommendations on staffing and budget needs.
• Evolve operational processes for creative production workflows and best practices to improve visibility efficiency and ensure brand excellence.
• Coordinate the delivery of Marketing Operations and Digital Marketing needs for key initiatives including brand campaigns product launches and events.
• Manage publishing for Shifts external content hub maintaining standards and best practices to ensure consistency and brand adherence.
• Lead content planning sessions coordinating global marketing teams across Field Product and Brand Marketing teams.
• Monitor and report on content performance across discovery channels including organic search and GenAI referral traffic documenting best practices and making recommendations to enhance impact.
• Serve as day-to-day lead for a large-scale website redesign project partnering with internal and external teams to deliver a best-in-class digital experience.

QUALIFICATIONS

#LI-MG1

#LI-HYBRID

The range listed is for base compensation. Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process.

In addition to base salary your total rewards package will include additional components such as incentive pay equity and benefits. If youre interviewing for this role speak with your Talent Acquisition Partner to learn more about the specific details for this position.

US Base Salary Pay Range

$90000 - $115000 USD

To support our permanent full time employees at every stage of their careers and lives we provide a competitive total rewards and benefits package. Here are the global benefits wed like to highlight :

Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.

At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company without regard to race color religion marital status age national or ethnic origin physical or mental disability medical condition pregnancy genetic information gender identity or expression sexual orientation or other non-merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation please email and we will work with you to meet your accessibility needs.

Please be aware of scammers and only trust correspondence that comes from emails ending in . We will never do initial outreach to you via Whatsapp / Text / SMS never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.

Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs including those submitted directly to hiring managers are deemed to be the property of Shift Technology.

Required Experience :

Manager

Key Skills

Income Tax,General Maintenance,Content Writing,Flash,Application Programming

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 90000 - 115000