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Credit Card Specialist

Credit Card Specialist

German American BankJeffersonville, IN, US
20 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Summary of Duties and Responsibilities :

As a Credit Card Specialist, you will experience all aspects of German American Bank’s culture and values while working with internal and external customers on issues that impact our business.  You will assist customers with all aspects involved with their credit card accounts.

What You’ll Do :

Day in the Life – Your focus will be supporting our internal and external customers in a variety of ways including answering incoming calls to / from all German American locations, verifying account information, placing card orders, working potential fraud cases, adding appropriate codes to accounts for traveling, troubleshooting issues and more.

What we can offer you :

  • Flexible working location : Jasper, IN or Evansville, IN
  • Medical, dental, vision, STD, LTD, Life insurance, etc.
  • 17 days paid time off, 11 paid holidays and bereavement leave
  • Education assistance Program
  • Paid family bonding leave
  • Wellness benefits
  • Life event coverage
  • Service awards
  • Financial benefits including 401(k) match, stock purchase plan and more
  • Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
  • Logo wear discounts
  • Free checking account, checks and discounted bank services

What it Takes :

  • Ability to travel for early career training purposesAbility to : communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member.Attention to detail and proficiency in Microsoft Word and Excel
  • Bonus Points :
  • Previous customer service experience in a professional settingBilingual / MultilingualKnowledge of Banking
  • Bonus Points

  • Previous customer service experience in a professional setting
  • Bilingual / Multilingual
  • Knowledge of Banking
  • This position may be located at any of the following locations :

    1311 W 12th Ave, Jasper, IN 47546

    4424 Vogel Rd, Evansville, IN 47715

    100 Citizens Blvd, Simpsonville, KY 40067

    430 N Hamilton Rd, Whitehall, OH 43213

    About Us :

    German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

    All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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    Credit Card Specialist • Jeffersonville, IN, US

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