Sono Bello is seeking a dynamic Patient Care Associate (PCA) with a passion for aesthetics to join our team. The PCA will act as the secondary sales consultant within the center and assist the lead Patient Care Consultant (PCC) in conducting in-person consultations, guiding patients through the Sono Bello process, and helping them choose procedures that align with their goals. The ideal candidate should have a demonstrated history of sales success, thrive in a fast-paced setting, and possess confidence, emotional intelligence, and credibility. Additionally, they should exhibit high integrity and maintain an excellent work ethic.
Please note : This role includes regional travel between Dallas and Fort Worth, TX as needed.
This position requires a highly motivated and coachable individual who works well in a team environment, excels in a consultative atmosphere, and effectively overcomes objections.
Primary Duties of a Patient Care Associate (PCA) :
- Collaborate daily with the Patient Care Consultant (the Center’s Lead Sales Consultant) and Area Sales Leader to achieve targets.
- Conduct consultations with new and existing patients to understand their goals and coordinate with surgical team members (Doctors) for their next steps.
- Educate patients on our approach, procedures, and financing options.
- Manage follow-ups with the clinical team and patients for a seamless experience.
- Develop and maintain a patient pipeline, including follow-ups with prospective patients.
- Lead and inspire your center team to ensure the best possible patient experience.
Required Skills / Qualifications :
Ability to travel as needed between Dallas and Fort Worth, TX.Prior sales experience or direct exposure to one-on-one consultative selling in aesthetic industries such as plastic or cosmetic surgery, cosmetics, hair replacement, laser hair removal, or other relevant aesthetic industries is considered a plus.Ability to build rapport quickly, assess needs, and create urgency.Excellent interpersonal skills for effective relationships.Technology proficiency, including MS Office and CRM (Customer Relationship Management) tools related to managing a sales pipeline, running financing, and scheduling, is considered a plus.Must be a self-starter, accountable, and highly motivated to hit and exceed targets, managing key performance indicators (KPIs).Professionalism and poise under pressure.Strong organizational and prioritization skills.Compensation / Benefits :
At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training. The compensation package includes a $45,000 base salary, overtime and overtime premium, and uncapped bonus potential (based on KPI and goal achievement). Total compensation ranges between $100,000 - $130,000.
Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays.Preset consultations (warm leads provided).Extensive training program.The role will report to the Area Sales Director.