Sales Associate
Zofia's Dress Shop is seeking a passionate, style-savvy, and customer-focused Sales Associate to join our team. We specialize in elegant dresses for Quinceaeras, Sweet 16s, Proms, Debuts, and other special occasions. The ideal candidate loves fashion, enjoys working with people, and thrives in a boutique setting where helping each client feel beautiful and confident is the top priority.
Key Responsibilities :
- Greet every guest with warmth and professionalism, creating a welcoming experience
- Assist clients in selecting dresses based on their event, style preferences, body type, and budget
- Provide expert product knowledge on fabrics, fits, styles, accessories, and current trends
- Maintain detailed knowledge of our dress collections, designers, and alterations process
- Help customers with try-ons, fittings, and styling suggestions in a respectful and uplifting manner
- Process sales transactions and appointments accurately using the POS system
- Keep fitting rooms clean, organized, and ready for new guests
- Handle returns, exchanges, and inquiries in a friendly, solution-focused manner
- Assist in steaming, tagging, restocking, and displaying merchandise to boutique standards
- Support marketing efforts by taking photos (with permission) and promoting our social media platforms
- Maintain a clean, organized, and visually appealing boutique
Qualifications :
Previous retail, boutique, or customer service experience preferredFriendly, confident, and professional demeanor with excellent communication skillsPassion for fashion, styling, and special occasion wearBilingual (English / Spanish) strongly preferred but not requiredAbility to multitask and stay organized in a fast-paced environmentMust be comfortable working weekends and peak seasons (Prom, Quinceaera, Holidays)Ability to work independently and as part of a teamBasic Point of Sale and computer skillsPhysical Duties :
Be able to lift, push, and pull up to 50 lbs (dress boxes, mannequins, shipments)Must be able to crouch, bend, and reach to assist with dress fittings and organizationMust be comfortable using step ladders to retrieve or stock inventoryAble to move dresses and racks safely throughout the boutiqueAble to stand for long periods of time during shiftsWhat We Offer :
Competitive hourly wage, plus 8% commission, after 30-day training period has been successfully completedEmployee discounts on dresses and accessoriesOpportunities for growth in fashion and retailA fun, positive, and empowering work environmentThe joy of helping young ladies and women find their dream dress for their special day