Transportation Coordinator

Transportation Coordinator

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team :

• Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner either by phone, emails or in person
• Receives orders or changes in service
• Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
• Processes and inputs all customer orders and receipts
• Runs stock reports to check for product availability
• Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records
• Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary
• Traces orders as required
• Notifies customers of any activity concerning their merchandise, including shipping and tracing information
• Assures proper invoicing of accounts by verifying computer generated invoices
• Reports customer feedback to management, including any signs of customer dissatisfaction
• Serves as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
• Completes paperwork associated with orders, including the maintenance of customer files
• Performs clerical work as required, including answering phone calls, operating various office

What you need :

What you gain from joining our team :

Join our Team! Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR Text DELIVER to 88300 to Apply1

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.