Director of Case Management

Director of Case Management Panama City, FL

An established acute-care hospital in the Panama City region is seeking an experienced Director of Case Management to lead clinical resource management, care coordination, and discharge planning across a high-volume environment. This position oversees Case Management and Social Work teams, ensuring consistent alignment with regulatory requirements, organizational standards, and performance targets.

This is a strategic, high-impact leadership role requiring strong clinical judgment, operational expertise, and the ability to partner effectively with executive and interdisciplinary teams.

Responsibilities

Lead and oversee all operational aspects of Case Management, including staffing, workflow optimization, onboarding, competencies, and performance outcomes.

Ensure effective execution of core case management functions, including utilization management, discharge planning, and care coordination.

Maintain compliance with internal policies, regulatory standards, and documentation requirements.

Allocate departmental resources to support productivity, quality, and staffing needs.

Monitor department performance using data analytics while developing and implementing sustainable improvement strategies.

Collaborate with executive and clinical leaders to achieve financial, operational, and quality targets.

Build and maintain effective working relationships with physicians, nursing leadership, ancillary departments, compliance teams, and legal partners.

Drive team engagement, professional development, and accountability.

Serve as a subject matter expert in case management and provide guidance on process improvement initiatives.

Support organizational mission, values, and code of conduct.

Qualifications

Required

3+ years of recent acute hospital Case Management experience (within the last year).

2+ years of leadership experience in Case Management.

Bachelor's degree (Nursing, Social Work, or related field).

Active licensure as RN, LCSW, or LMSW.

Preferred

Master's degree in Nursing, Health Administration, Business Administration, or a related field.

Experience overseeing both Case Management and Social Work teams.

Strong executive presence, communication, and presentation skills.

Compensation & Benefits

Competitive salary with eligibility for sign-on and relocation assistance.

Medical, dental, and vision insurance with low-cost preventative services.

Behavioral health and telemedicine services.

401(k) plan with employer match up to 9% (based on years of service).

Employee stock purchase program.

Paid time off, paid family leave, and disability benefits.

Tuition reimbursement and professional certification support.

Student loan assistance programs.

Fertility, adoption, and family-building benefits.

Legal, financial, and emotional wellness resources.

Employee recognition programs.

Benefits may vary by location.

Ideal For

Case Management leaders seeking a high-impact director-level role.

RNs or Social Work professionals with strong operational, regulatory, and interdisciplinary leadership experience.

Executives skilled in change management, process improvement, and driving quality outcomes.

Keywords

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