Freight Forwarding Clerk / Supervisor

Job Category

Logistics

Location

Torrance, CA

Salary Range

$45,000.00 - $60,000.00

Summary

This position is responsible for performing imports and exports related duties in order to organize the safe, efficient and cost-effective way of transportation taking accounts of the customers' delivery requirements.

Essential Job Functions

LOGISTICS COORDINATION

• Researches and plans the most appropriate route for shipments considering the nature of items and the requirements set by customers.
• Arranges appropriate packaging considering the climate, weight, nature of goods, costs, delivery and warehousing of goods at the final destination.
• Obtains, checks and prepares any required documentation to meet customer and insurance requirements.
• Coordinates with third party vendors to transfer items smoothly in accordance with customer requirements.
• Arranges payment of freight fees and other associated charges.
• Keeps track of shipping status using assigned systems.
• Issues invoices to customers according to quotation mutually agreed.
• Updates standard operation procedures (SOPs).
• Prepares quotations according to customers' requests; Ensures quotations are competitive and reasonably profitable by negotiating with subcontractors and vendors.
• Handles, troubleshoots and assists customers in a timely manner to resolve claims talking to the
• Assistant Manager / Manager depending on the difficulty.
• Provides accurate shipping information to custom brokers for timely clearance.

OTHER & MISCELLANEOUS

Qualifications

Travel & Driving Requirements

The following travel and driving requirements are required of the incumbent into this position.