Outbound Sales Specialist

Outbound Sales Specialist

Your career as an Outbound Sales Specialist at Booksy will place you at the heart of our mission to empower beauty professionals. You'll be instrumental in converting warm leads, expanding our customer base, and mentoring a small team to achieve success. By embodying Booksy's values, you'll play a key role in driving our growth and shaping the future of our business.

What You'll Do :

• Lead Generation & Conversion : Actively follow up on warm leads to qualify and convert them into sales opportunities. Make outbound cold calls to potential leads to generate new business. Actively build an online presence (Instagram, TikTok, etc.) to build your Booksy brand and generate leads through these channels. Utilize email outreach, social selling, and other communication channels to engage prospects. Work closely with the marketing team to share best practices, identify trends and share ideas.
• Reactivation Campaigns : Identify lapsed customers or clients and develop strategies to bring them back on board through tailored outreach.
• Closed-Lost Opportunity Conversion : Analyze past closed-lost opportunities and develop strategies to re-engage them, turning them into warm leads. Collaborate with the sales team to review previous interactions, identify missed opportunities, and create a path forward for re-engagement.
• Collaboration & Reporting : Work closely with sales and marketing teams to ensure alignment of strategies and messaging. Provide regular updates on campaign results, lead quality, and conversion metrics. Maintain accurate records in CRM, tracking every interaction and lead progression. Excellent management of your pipeline and ensure each lead is worked effectively by following the prescribed contact strategy.
• General : Collaborate with your sales manager to develop and implement effective sales strategies. Meet and exceed monthly sales targets and KPIs by utilizing your own skills and experience, following the Booksy Sales Methodology, and maintaining a high level of productivity. Attend assigned meetings and training. Participate in ad hoc projects. Stay up-to-date with industry trends and market developments.