Manager of Professional Services

About the Position

FiscalNote is currently hiring for the position of Manager or Senior Manager of Client Engagement. Reporting to the Chief of Staff and VP of Operations, you will directly manage a team of skilled analysts and be responsible for the delivery of FiscalNote services. This role requires strong project management skills, exceptional communication and client engagement skills, and supporting growth of the team’s offerings. This player / coach role involves engagement in the day-to-day delivery of service offerings, constant engagement with Business Development, and liaison with Engineering and Product. As a manager on this team you will help implement various processes and best practices to enable the team and the company to scale. You will lead strategic initiatives that have a wide impact on the direction of the Professional Services Team.

About the Professional Services Team

Our Professional Services team is responsible for identifying, creating, and supporting offerings that achieve the following : creates an ongoing, sustainable revenue stream; supports new and existing clients in their engagement with FN; defines leading edge product concepts designed to be operationalized as platform offerings; and hires / retains talent as a critical component of overall FN success

Committed to helping clients achieve more through better information and analysis, the Professional Services team takes on projects that provide clients with deliverables and support that enable our clients to work smarter. Understanding the needs of clients, our team works with Business Development and Account Management to create tailored projects that complement our cutting-edge product suite. We are dynamic, hard-working, and driven individuals who thrive in an open team structure where there are constant learning opportunities and room for growth.

About You

• 6+ years of relevant professional experience in government and / or technology and project management
• 1-2 years of experience as a people manager
• High performance in people and relationship management
• Strong written and verbal communication abilities, as well as exceptional organization skills and strong project management skills
• Experience working in government or policy
• Experience working in a client facing capacity within a SaaS organization

The base salary range for this position is $110,000 - 125,000 per year.

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What To Expect In This Position

What Sets You Apart

Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply!

When applying to FiscalNote, rest assured that your application is reviewed by a living, breathing human being and evaluated based on key competencies needed for success in the position. Our Recruiting team maintains awareness of all open roles which means your application may be assessed against multiple positions and we will reach out to gauge your interest in other opportunities as appropriate. Questions or concerns? Contact recruiting.team @fiscalnote.com, we'd be happy to connect!

As part of FiscalNote's commitment to creating an accessible and inclusive hiring process, we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process. If you need an accommodation, please send an email to recruiting.team @fiscalnote.com to let us know the nature of your request.

About FiscalNote

FiscalNote (NYSE : NOTE) is a leader in policy and global intelligence. By uniquely combining data, technology, and insights, FiscalNote empowers customers with critical insights and the tools to turn them into action.

Home to CQ, FrontierView, VoterVoice, and many other industry-leading brands, FiscalNote helps organizations stay ahead of political and business risk.

At FiscalNote, We Lead with Values

Know your Audience ∙ Find the Truth ∙ Drive Alignment ∙ Level Up ∙ Own the Job ∙ Bias for Action ∙ Support the Family

Company Benefits

FiscalNote supports our people by enabling team members with flexibility and benefits to promote well-being and balance, ensuring all FiscalNoters can bring their authentic selves to work. We start by offering competitive salaries, retirement accounts, and equity packages to ensure we’re all FN owners. Plus, our comprehensive benefits packages align with regional requirements and expectations no matter where you are located across the globe. Learn more at https : / / careers.fiscalnote.com / benefits / .

FiscalNote values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, race, religious beliefs, disability, sexual orientation or age. FiscalNote is an EEOC employer.

FiscalNote uses E-Verify to confirm the employment eligibility of all new employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.DHS.gov / E-Verify .

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