Senior Associate, Efficiency & Transformation Enablement

Transformation-Focused Marketer Opportunity

Become a part of our caring community and help us put health first. Humana is committed to continuous improvementand we're looking for a transformation-focused marketer to support operational efficiency across the marketing organization. As Senior Associate, Efficiency & Transformation Enablement, you'll help identify, plan, and implement initiatives that improve speed, quality, and scalability. This role actively drives transformation and efficiency initiatives across Humana's marketing operations. You will collaborate with cross-functional teams to analyze current workflows, identify process gaps, and implement targeted improvements that advance operational effectiveness and organizational agility.

Key Responsibilities

• Operational Efficiency & Process Improvement
• Analyze current marketing workflows and identify opportunities to streamline processes
• Support the design and implementation of scalable solutions that enhance speed-to-market and reduce operational friction
• Document and maintain process maps, SOPs, and improvement plans
• Transformation Enablement
• Collaborate with cross-functional teams to drive adoption of new tools, technologies, and ways of working
• Assist in change management efforts, including training, communications, and stakeholder engagement
• Strategic Collaboration
• Partner with Marketing Operations, Technology, and Strategy teams to implement new workflows, automation tools, and technology solutions that improve operational outcomes and member experience in support of enterprise goals
• Facilitate workshops and working sessions to gather insights and co-create solutions
• Contribute to the development of business cases and success metrics for transformation initiatives
• Data-Driven Decision Making
• Support the collection and analysis of performance data to inform prioritization and continuous improvement
• Analyze operational metrics and performance data to uncover actionable opportunities for enhanced speed, quality, and scalability within marketing operations
• Monitor the impact of transformation initiatives through dashboards and reporting tools that track operational KPIs and transformation outcomes and provide recommendations to leadership on results and next steps

Impact

By fulfilling these expectations, you will play a key role in advancing Humana's marketing efficiency and transformation agenda. Your work will support organizational agility, foster innovation, and help deliver measurable improvements in campaign speed, operational quality, and scalabilityultimately driving stronger member engagement and supporting enterprise growth.

Use your skills to make an impact

Required Qualifications

Preferred Qualifications

Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours : 40

Pay Range : $86,300 - $118,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Description of Benefits : Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental, and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities.

Application Deadline : 10-22-2025

About Us : Humana Inc. (NYSE : HUM) is committed to putting health first for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer : It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or religion. We also provide free language interpreter services.