Desktop Support Technician - Trenton, NJ - Onsite

Desktop Support Technician

Trenton, NJ - Onsite

Long-term

NJDOE IT needs to upgrade all systems to Windows 11, to image devices, install software upgrades, set up automatic upgrades and troubleshoot. Also, will need to configure and rollout new dives to replace EOL equipment.

Responsibilities :

Hardware inventory management

Equipment imaging

Software installation

Windows 11 upgrades

Rollout equipment

User migration

Hardware / software troubleshooting and maintenance

Other duties as assigned by supervisor

Knowledge of PC / Laptop hardware, MFD (Xerox preferably), Windows 10 / 11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCMimaging technologies, communication skills.