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Director of Practice Operations

Director of Practice Operations

Southern Orthodontic PartnersSt Louis, MO, US
20 hours ago
Job type
  • Full-time
Job description

Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations.

What You'll Do :

  • Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions.
  • Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration.
  • Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations.
  • Monitor and improve patient experience, satisfaction, and overall operational performance.
  • Coach, mentor, and develop team leaders to ensure high performance across locations.
  • Use data and metrics to drive decisions and process improvements.
  • Maintain focus on high-impact initiatives while keeping daily operations running smoothly.

Who You Are :

  • A strategic and operational leader with strong problem-solving skills.
  • Experienced in practice workflows, scheduling, and optimizing patient experience.
  • Financially savvy, comfortable managing P&L and key operational metrics.
  • Excellent communicator with high EQ, able to influence at all levels.
  • Adaptable, collaborative, and proactive in identifying opportunities for improvement.
  • Passionate about coaching and empowering teams to take ownership and grow professionally.

    • Minimum Requirements :

  • Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience
  • 2+ years of people management experience (giving / receiving feedback, managing team results, setting objectives, motivating, coaching)
  • 4+ years of relevant work experience
  • Flexible schedule
  • Valid driver's license

    • Preferred Requirements :

  • 2-3 years of experience in the dental industry, preferably orthodontics
  • Familiarity with orthodontic practice management systems
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    Director Of Operation • St Louis, MO, US