Facilities Coordinator

Location :  Miami, FL

Type :  5-Month Contract on W2

Shift :   5 : 00 AM – 2 : 00 PM EST

Qualifications :

High School Diploma; college degree preferred

Minimum of 3 years' prior experience in a clerical / administrative role; property / facilities management experience highly preferred

Proficient with MS Office Suite (Word, Excel, Outlook, PowerPoint)

Fluent in English and Spanish

Responsibilities :

Our top media client is seeking a  Studio Operations, Facilities Work Control Coordinator  to oversee planned work activities across various East Coast Facility and Operations departments. In this role, you will analyze operations work planning, track work completion, and ensure customer satisfaction across multiple locations, while also considering financial impacts. As a key resource for our teams, you will utilize your excellent communication skills to manage operations planning and data. Your technical expertise will be crucial in maintaining the quality and accuracy of data, processes, and designs, enabling better decision-making for people, businesses, and the organization. This position reports to the  Facilities Work Control Senior Manager , based in Universal City, CA.

What You'll Do :

Oversee all aspects of planned work activities for East Coast facilities sites.

Operate the Facilities Operations & Engineering East Coast Service Center, addressing customer requests from phone, IWMS, and email.

Review work orders for data quality. Ensure property information, crew information, materials, labor quantities, and asset information are accurately reflected on work orders throughout the work order life cycle.

Act as a key liaison to set and meet expectations with employees and clients regarding work plans for facilities operations personnel and vendor-supported work.

Demonstrate an "owner," not a "renter," mentality to drive daily workflow and follow-up, ensuring departmental success across all sites.

Utilize an Integrated Workplace Management System (IWMS), Archibus, to organize work plans spanning multiple sites.

Work with executives and other business leaders to identify opportunities for improvement.

Collaborate with team members to collect and analyze data to create presentations and reports based on recommendations and findings.

Develop the combination of resources and processes to help teams meet sometimes aggressive schedules for material and service delivery.

Establish KPIs to measure the effectiveness of business decisions across each site.

Support Facilities Operations & Engineering with work management reporting in IWMS, utilizing Excel, PowerPoint, and Power BI.

Manage tools to review the accuracy of facility estimating programs for capital and operating projects.

Additional duties will be assigned as new opportunities for this role continue to grow, as the department continues to grow.

Notes from Hiring Manager :

Candidate must be  bilingual  – fluent in  Spanish and English .

Please make sure bilingual ability is  clearly noted  on the resume or in the selling comments.

This position is  fully on-site  in Miami, FL at the  Telemundo Facility .

Looking for candidates with  3+ years of experience in customer service .

Candidate should be comfortable working in a  fast-paced environment , with  multiple teams , and strong  multitasking  ability.

Shift :   5 : 00 AM – 2 : 00 PM EST

Ideal candidate experience :

3 years' experience in a customer service role

Fast-paced work environment

Property management

Theme park, food service, or facilities background

Strong multitasking skills

Collaborative work with West Coast team

Handling notifications and intake to meet SLAs

Support for a 24-hour operations team

Performing zone walks

Providing white-glove service

Bilingual (Spanish) required

Interview Process : HR Manager

Senior Manager

Telemundo Manager (on-site, possibly)

Candidates not successful often lacked the ability to :

Handle a fast-paced and multitasking environment

Think quickly and act decisively

Work both collaboratively and independently

Use Microsoft products efficiently

Work with work order systems (e.g.,  Gera / Maximo )

Coordinate across two different teams