Case Manager

DEFINITION AND PURPOSE :

Responsible for the day-to-day programming, manages participant activities and outcomes of the Virginia CARES program and collaborates with other community action agencies and area human services programs. Maintain effective program operations and relationships. Provide direct services to participants of Virginia CARES program. ORGANIZATIONAL RELATIONSHIPS :

Direct Supervision : Subcontracting Agency Program PersonnelCentral Administrative Office Supervision : Chief Operations Officer, Virginia CARES Supervises : RESPONSIBILITI ES :

• Assesses participant's needs
• Develops action plans for assisting participant in acquiring needed skills and training
• Refers client to appropriate resources
• Monitors each participant's progress in achieving action plan goals by meeting regularly with them, reviewing staff observations and reports, and collaborating with referral agencies
• Facilitates individual and group counseling sessions as well as educational workshops. Interviews participants Maintains program data, files, and reports. Assists participants in obtaining employment.
• Assists participants in obtaining support services and coordinates these services with other agencies.
• Provides crisis intervention services.
• Works in collaboration with Department of Corrections and other government / community offender services. Assists participants with housing needs and compiles an active temporary / permanent housing bank.
• Assists participants in obtaining appropriate identification documents. Assists participants within approved transportation requirements.
• when applicable. Shares information concerning activities and issues in locality which affect the community.

Provides resource information to incarcerated individuals on community organizations, agencies and individuals providing supportive services.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES :

TRAINING, EDUCATION AND EXPERIENCE :

SPECIAL REQUIREMENTS :