Loss Consultant
Blue Island, IL 60406
OVERVIEW :
- The Loss Consultant is responsible for achieving sales goals and executing sales plans within an assigned sales territory and / or account. Generates and secures new business-to-business sales revenue for our Mitigation and Restoration services by prospecting and adding new commercial customers. Pro-actively sells Emergency Response Plan (ERP) Services to existing commercial customers, as well as "cold calling” prospective commercial clients. Informs customers of company promotions, upgrades and up-sell opportunities. This position is an AT WILL
SUPERVISION AND EXERCISE RECEIVED :
Receives direct and general supervision from the PresidentEXAMPLES OF ESSENTIAL FUNCTIONS :
Respond to and follow up on sales inquiriesPlan and prioritize sales activities and customer / prospect contact towards achieving agreed business aimsResponsible for achieving SPR sales targets for water & fire victims and daily losses for commercial clientsResponsible for the creation and implementation of sales strategiesIntegrate sales efforts with other organized marketing activities, (promotions, advertising, exhibitions, telemarketing, social media marketing etc.)Must consistently track the development of such strategies and their resourcefulness, in order to achieve organizational goals and objectivesResponsible to create annual Commercial Sales Plan and revise accordinglyResponsible for the development of sales proposals and bidsResponsible for preparing various presentations as requiredRequired to assist in the oral presentation of business proposals and bids as requiredMust keep track of market intelligence in the industry with respect to market development, projects, competitive activity, customers etc.Monitor and report on market and competitor activities and provide relevant reports and informationShould regularly attend client meetings, trade shows, networking events, conferences etc.Plan and manage business portfolio / territoryMaintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfactionResearch and use customer and prospect contact activities tools and systems, and update relevant information held in these systemsManage professional and timely customer service contact with clients, employees and vendorsOther duties as assignedAbility to :
Write reports, business correspondence and procedure manualsExecute prospecting strategies for discovering and closing new accountsKeep records of company contacts and sales callsBe creative in the company marketing approachProvide accurate and timely reports for project tracking and reportingHandle crisis management as situations occurAssist in problem solving and in making this a more effective organizationWork on call and in all emergency situations as neededStrong verbal and written communication skills including read and write the English languageGenerate information within a reasonable time frame with accuracy and efficiencyManage details of multiple projects in an efficient and organized methodManage professional and timely contact with clients, employees and vendorsCommunicate a positive image of the company to the entire staff and customersImplement the company vision and mission and achieve goalsApply all safety rules and regulations and prevent work hazardsKnowledge of :
Must have an excellent level of technical and selling knowledge in all areasGathering information for the industry and the company's competitionProper and appropriate phone skills and handling customer complaints and issues.Developing and presenting creative solutionsLaws, rules and regulations that govern the areas of your job, the restoration industry including but not limited to your scope of workIndustry knowledge and the ability to seek knowledge if new to the industryEDUCATION AND EXPERIENCE :
Bachelor's degree (BS / BA) from a four-year college or university or related work experienceMinimum three (3) years proven sales track record in commercial salesPrior knowledge of selling both a specific product and services preferredLICENSE AND SPECIAL REQUIREMENTS :
Valid State driver's licensePHYSICAL DEMANDS :
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various customers and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Tasks may require extended periods of time at a keyboard. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects, up to 50 pounds, necessary to perform job functionsWORKING CONDITIONS :
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and / or public and private representatives in interpreting and enforcing departmental policies and proceduresEQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / DRUG FREE WORKPLACE
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