Talent.com
Customer Service Reps, Auto Special Finance
Customer Service Reps, Auto Special FinanceTameron Honda Eastern Shore • Daphne, AL, US
Customer Service Reps, Auto Special Finance

Customer Service Reps, Auto Special Finance

Tameron Honda Eastern Shore • Daphne, AL, US
2 days ago
Job type
  • Full-time
Job description

9871 Justina Avenue, Daphne, AL 36526

Special Finance BDC Appointment Setter Earn What You Deserve! No Cold Calling!

Excellent Training, Benefits & Career Growth!

Tameron Honda Eastern Shore is a GREAT place to have a rewarding career! We are seeking full-time Special Finance BDC Appointment Setters to contact potential customers who have requested help via phone and online to schedule appointments for the finance department to discuss special auto financing options. Key duties include contacting customers who have requested help, answering questions, using a CRM to manage contacts, and providing excellent customer service to book and confirm appointments. There is no cold calling!

You will succeed with excellent training and support from our management team. We appreciate our employees and invest in their success! Earn what you deserve with our excellent performance-based pay plan! Apply now and drive your career forward with this great opportunity!

Special Finance BDC Appointment Setter responsibilities :

  • Contact customers who have requested help : Make outbound calls to customers who have requested help to schedule appointments for auto financing discussions. There is no cold calling!
  • Manage leads : Follow up with leads who are not ready to book, and customers who did not show up for appoitments.
  • Use CRM software : Utilize a CRM (Customer Relationship Management) system to log calls, track interactions, and manage customer information.
  • Confirm appointments : Contact customers to confirm appointments to minimize no-shows and ensure a smooth process for the sales team.
  • Address customer concerns : Answer customer questions and address their needs to ensure all concerns are handled before they arrive at the dealership.
  • Provide excellent customer service : Offer professional and courteous service throughout the appointment-setting process to build relationships and ensure a positive customer experience.

Special Finance BDC Appointment Setters key skills and qualifications :

  • Communication skills : Excellent verbal and written communication and persuasion skills are essential for engaging with customers and scheduling appointments.
  • Computer proficiency : Strong computer skills are necessary for using CRM software and other dealership tools.
  • Organizational skills : The ability to manage a high volume of calls and follow up on leads efficiently is critical.
  • Customer service experience : Previous experience in customer service, sales, or telemarketing is often preferred.
  • Enthusiasm : A cheerful and enthusiastic disposition is helpful for creating positive customer interactions.

    • Full-Time Benefits :

  • Earn What You Deserve! $15 / hour training pay + lucrative bonus plan - averages $24 / hour!
  • Training
  • Medical, dental and vision insurance
  • 401(k) planwith employer match
  • Paid time off
  • Employee discounts
  • Closed on Sundays
  • Career advancement opportunities

    • Required

    Preferred

    Job Industries

  • Customer Service
    • Create a job alert for this search

    Auto Customer Service Reps • Daphne, AL, US