Analyst, Order Management

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

What You Need

Use SalesForce and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition using detailed manual and semi-automated procedures.

Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact, and work to resolve during the deal negotiation process.

Conduct weekly reconciliations and other oversight activity to ensure accurate revenue booking / recording using Excel and Power BI reports.

Work with cross-geo / organizational teams in the department on data management, innovation, and integration for improved efficiencies.

Work cross-functionally with multiple internal Adobe departments (Deal Desk, Revenue Assurance, Sales Ops, Credit, Legal, Sales, Product Delivery (Provisioning), Professional Services, Tax, Sales Finance etc.), Enterprise Customers, and Partners.

Support increased workload and additional hours when requiredi.e. month / quarter end.

Skills

Excellent written and verbal communication skills, and proficiency in Microsoft Excel

Meticulous, committed, adaptable, inquisitive, creative, respectful, collaborative and confident

Competence with information management tools - SAP (ECC, CC), Salesforce, SharePoint, or similar analytical and information management applications

Demonstrable experience in a role involving 'critical thinking' : i.e. ability to analyze complex deals, make decisions and problem solve self-sufficiently, without requiring ongoing direction setting

Excellent interpersonal and customer focused communication skills

Experience in a role demonstrating excellent time management, able to analyze workload and prioritize time based on changing priorities

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $60,000 $142,700 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.

Adobe sales roles offer total target compensation (base + commission) for starting salaries. Non-sales roles offer base salary and the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.