The Stock Integrity & Inventory Control Specialist ensures the accuracy, reliability, and governance of all stock-related data across WHSmith North America. This role manages the full cycle of inventory control, including count coordination, variance analysis, reconciliation, and insight publication. Acting as a bridge between Finance, Operations, and Profit Protection, the Specialist provides visibility into performance trends, identifies root causes of discrepancies, and drives compliance through proactive communication and data-led insights. The role safeguards inventory accuracy, enhances financial assurance, and strengthens operational integrity across all formats.
Pay Range : 50,000-85,000 annually
Location : This role requires being based within 30 miles of Las Vegas or the ability to self-relocate by January 31, 2026.
Key Responsibilities
Inventory Control & Governance
- Oversee and manage physical inventory execution and reconciliation processes, ensuring accuracy between POS, ERP, and financial systems.
- Maintain an end-to-end governance framework for stock integrity, shrink control, and variance reporting.
- Coordinate and execute physical inventory programs across all stores, tracking completion rates, timing, and compliance.
- Analyze and improve inventory variance trends by identifying process breakdowns and recommending corrective actions.
- Develop and maintain dashboards and variance reports highlighting trends, root causes, and key performance indicators.
Cross-Functional Collaboration
Partner with Finance, Field Operations, and Profit Protection to validate inventory transactions, ensuring accuracy and alignment.Provide actionable insights to leadership through inventory audits, reconciliations, and exception reporting.Support audits and compliance reviews through organized documentation and financial transparency.Contribute to system or process improvement initiatives that enhance accuracy, timeliness, and reporting reliability.Operational Execution
Manage vendor relationships supporting physical inventory execution and variance reporting.Partner with Operations to implement stock control practices that reduce discrepancies and loss.Support corrective and preventative actions for variance root causes across store, warehouse, and corporate systems.Maintain an accurate and centralized repository for audit, compliance, and external reporting.Key Metrics
Stock Accuracy (%) : Variance between physical and system counts within defined tolerance.Inventory Compliance Rate (%) : Timely completion of cycle and annual counts.Shrink Root-Cause Resolution (Days) : Speed and accuracy of issue reconciliation.Data Integrity Rate (%) : Accuracy of recorded versus reported results.Audit Completion (%) : Timely resolution of financial or system-related discrepancies.