Information Technology Support Engineer

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$25.00 / hr - $30.00 / hr

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Job Title

CoBank is seeking a Tech Services Engineer to join our highly collaborative Technical Services team. This role is ideal for someone who thrives in problem-solving, enjoys working closely with others, and is passionate about leveraging automation and cloud solutions to drive efficiency. You will play a key role in supporting end-user computing, optimizing performance, and contributing to enterprise-level technology initiatives — including Windows 11 refreshes and ongoing modernization efforts.

Key Responsibilities

• Troubleshoot and resolve complex end-user computing issues in a timely and professional manner.
• Manage ticket fulfillment and resolution processes through frontline support and tech services queues.
• Implement automation solutions to improve process efficiency and consistency.
• Monitor and optimize end-user computing performance.
• Lead incident response efforts for end-user computing issues.
• Manage IAM tasks, including role-based access control and user provisioning.
• Administer and support Microsoft 365 services (Exchange, SharePoint, Teams).
• Support platform integrations and automations across cloud environments.
• Contribute to ongoing refresh and transformation projects, including Windows 11 migrations.

Must Haves

Nice to Haves

Benefits

Seniority Level

Employment Type

Job Function & Industries

This position pays $25-30 / hr

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